Problems installing on Startlogic

  • I have a problem setting up my WordPress with Startlogic. First of all, their in-house install does not work, and when I try to install it myself, I cannot get the mySQL database to connect during the install. I have checked my password and user name in config.php and the MySQL database and they fit. What am I doing wrong ? My website is plgagne.com

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  • Have you tried contacting StartLogic’s support department regarding the installation problems you’re having with their in-house installation script?

    I’m not sure if they use CPanel or a variation of it, however, with CPanel you have to enter usernames and database names as user_dbuser and user_dbname where user is the username you use to login to the control panel.

    For instance, if your username is pigagne and you create a user user01 and a database wordpress, then you’d use pigagne_user01 as the database username and pigagne_wordpress as the database name.

    For MySQL host, you should be able to use the standard localhost configuration unless they are using a separate MySQL cluster server for the MySQL server, in which case you’d need to grab the IP address and use it instead of localhost.

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