Problems on iPhone (Safari) V1.6.2

Hi @tomya17

Thanks for the report. I’ve tested a demo Popup on my iPhone and it all worked just as expected.

If you want, you can either share an URL to your webpage here, or email me with the details (URL, and if needed a password to open it): [email protected]

I’m able to look into this again later today or possibly during the weekend.

Thanks for your help. Philipp ??

Thank you for you response ! I just send you an email with the details.

Thanks for your email, @tomya1!

As replied already via email, here’s the info for other people, in case someone has the same problem:

The problem is the Popups “Zoom”-Animation: Since 1.6 the plugin adjusts the Popup-width to the contents. However, as the Zoom-Animation starts with a small popup that slowly grows to the final size, the plugin calculates the Popup-width in the wrong state (i.e., when the animation begins).

A workaround to fix this today would be either to disable the Popup animations (or possibly only replace Zoom with a different animation). Or it might help when you downgrade the plugin to version 1.5.1 (see the FAQ section here https://www.ads-software.com/plugins/popups-for-divi/ for details)

I’ll have a look at this and tweak the calculation logic to handle animations correctly.

Thanks, Philipp ??

Hi @tomya17

Good news:
I’ve found a fix for the opening animation in Safari on both OS X and iOS.

The update is included in the next version, v1.6.3

In case you still find an animation-configuration that does not work as expected after updating to 1.6.3 then please let me know here.

Thanks, Philipp ??

Hi @strackerphil-1 many thanks, it seems to work perfectly with the last update !

Thanks again,
Alexia