• Resolved joshuaclargent

    (@joshuaclargent)


    I deactivated the plugin for a minute and all of the related posts went away,I then reactivated the plugin and all of the related posts on all of my posts are still gone, not showing back up…

    Also, when i deactivate the plugin it leave a shortcode mess on every single post. Is there a way to remove all of that?

    it seems there is no way to remove this plugin without leaving a ton of junk shortcode all over my website.

    Thanks

    https://www.ads-software.com/plugins/intelly-related-posts/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor intellywp

    (@intellywp)

    Hi,
    Our plugin rewrite dynamically the content of your posts each page view without writing any shortcode inside your posts contents.

    If you manually inserted the shortcode [irp] and now you don’t want to use anymore our plugin, sure that only deactivating the plugin will not delete all the shortcode previously defined. My suggestion, in this case, is to write your custom function what handle the [irp] shortcode returning an empty string.

    Unfortunately WP does not translate in empty text the shortcodes not used.
    Let me know if this helped you, Simon.

    Thread Starter joshuaclargent

    (@joshuaclargent)

    Oh ok thanks.
    But why is it that when i disabled the plugin, then re activated it, no related posts are showing.

    Plugin Contributor intellywp

    (@intellywp)

    Hi,
    Please go to plugin settings and see if the “Active” flag is still enabled.
    When you de-activate the plugin we unflag also this checkbox.

    Let us know, if the problem persists please open a ticket here
    https://intellywp.com/report-a-bug/

    With more details we will be happy to help you.
    Cheers, Simon.

Viewing 3 replies - 1 through 3 (of 3 total)
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