Problems uploading images

  • I’ve never had a problem uploading images until today. Now when I try, an error occurs that usually says “HTTP error” or sometimes says” An error occurred in the upload. Please try again later.” The only reason I can think of is that I updated a couple of the plugins earlier today. However, I tried deactivating all the plugins and the problem still persisted. I’ve tried several different images both jpeg and png in various sizes (some only around 200 kb).

    Thanks!

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  • To narrow the possibilities, please try a different browser and see if you still have a problem uploading images. Last time I checked (6 weeks ago), I was having trouble with the then-current version of Firefox, but Internet Explorer worked perfectly.

    Another thing to try is on wp-admin/media-new.php (Media-Add New) where you have an alternate method: browser uploader.

    Thread Starter impressions_design

    (@impressions_design)

    I’ve now tried it in Safari, Chrome and Firefox (I’m on a mac) and it’s still not working.

    I also tried the alternate upload method you mentioned and it didn’t work either. I got an internal server error.

    Thanks

    It depends on whether you are web hosted on Windows or Linux, but my next best guess (i.e. – what to check next) is that this a File Permissions issue on the directory (or its parent, grandparent, etc.) where WordPress is trying to upload the images to.

    On the other hand, WordPress is usually pretty good about making it clear when it has a File Permissions issue.

    Assuming you are using Linux, this is the best doc. that I could find:
    https://codex.www.ads-software.com/Changing_File_Permissions

    If this doesn’t help, I would be looking at the possibility of interference by one of your plugins. Which means deactivating them all, and trying the image upload again. Obviously, if you are doing this on a Production WordPress environment, you would want to deactivate plugins only briefly and during a period of low activity.

    Thread Starter impressions_design

    (@impressions_design)

    I did try deactivating all the plugins. It’s a very small site with only a handful of plugins so it’s not a big deal to deactivate them. It has not resolved the issue.

    I did go into the hosting account with GoDaddy to check the permissions on the ‘images’ folder and they were all checked on. Could it be another folder?

    Sorry for the delay; life gets in the way sometimes….

    Not sure which /images/ folder you were looking at, but that is not where images are uploaded.

    /wp-content/uploads/ is the folder to check for file permissions. The default is to use subfolders based on year and month, so be sure to check permissions on all four of these folders:

    1. /wp-content/
    2. /wp-content/uploads/
    3. /wp-content/uploads/2014/
    4. /wp-content/uploads/2014/12/
Viewing 5 replies - 1 through 5 (of 5 total)
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