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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Jetpack doesn’t seem to be properly connected to WordPress.com at the moment.
    Could you go to the Jetpack menu in your dashboard, and disconnect then reconnect to WordPress.com?

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter jfb57

    (@jfb57)

    Thank you SO much!
    Both connected by disconnecting jetpack & re-connecting.

    Can’t thank you enough!

    Julia

Viewing 2 replies - 1 through 2 (of 2 total)
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