Problems with webhook

  • Resolved sappdb

    (@sappdb)


    6 years, 5 months ago

    I received this message from Stripe and can’t determine the issue.

    Hi there,

    We’re contacting you because the webhook endpoint associated with your weldingsmostwanted account in test mode has been failing for nine consecutive days. Webhooks are used to notify your server about events that happen in your Stripe account,such as a payout completing or an invoice being created. The failing webhook endpoint is https://weldingsmostwanted.com/?wc-api=wc_stripe%20.

    We have disabled your webhook endpoint so it will no longer receive these events from Stripe. If you’d like to re-enable your endpoint once you’ve fixed the problem, you can do so by clicking the ‘Enable’ button for the webhook in your Stripe settings: https://dashboard.stripe.com/account/webhooks.

    Here is the summary of errors we have received when sending you webhooks:
    * 235 requests had other errors while sending the webhook.

    You need to return anything between a HTTP 200 to 299 for the webhook to be considered successfully delivered.
    For more details on the errors, you can find your events page here: https://dashboard.stripe.com/test/events.

    …

    • This topic was modified 6 years, 5 months ago by sappdb.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor royho

    (@royho)

    It means you have pasted in incorrect webhook URL. You can either fix the URL or disable webhook for your test mode.

    Thread Starter sappdb

    (@sappdb)

    Pasted the incorrect webhook URL where? I don’t recall ever setting up a webhook.

    Plugin Contributor royho

    (@royho)

    That error will only come up if you have set it. But in any case, you can ignore it because it states it as disabled it for you already. However if you set one up in the future for live which is recommended to do, just make sure it is the correct URL stated in your WooCommerce Stripe settings. Review documentation for more information https://docs.woocommerce.com/document/stripe/#section-3

    Thread Starter sappdb

    (@sappdb)

    I would have appreciated that documentation the first time, although I could have found it myself. I think the issue is because I’m not using this plugin, but set up the webhook while testing this plugin in development. I submitted a topic after finding a similar issue through a Google search. I have submitted a support ticket with the Stripe Connect plugin I am using. Thanks for your help.

Viewing 4 replies - 1 through 4 (of 4 total)
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