Problems with a new connection

Hi @helfgar,

Thank you for contacting us! This error is occurring in the part of the process where you are on Instagram’s site. Please try going to instagram.com first, log into the account you would like to connect to, and then in the same browser window, retry the connection process in our plugin.

If this still does not work, please try the manual connection process as described in this guide: https://smashballoon.com/doc/manually-connect-your-instagram-account-using-an-access-token/

I hope this helps! Please let us know if you need any further assistance.

Thanks!
Louis