Problems with autoposting after update

  • Resolved ibiza69

    (@ibiza69)


    8 years, 3 months ago

    Hi to all ??

    As last Jetpack update, that I also wrote a support topic, there are problems with autoposting at social networks again.

    In this case, is not like in the past, that didn′t autopost.

    Todays problem its that it autoposted by it self, without having selected the social networks for autopost, so it did what it wanted, like if it had
    life and own decisions…

    Could you please check, got us in some troubles, running to social networks, login into them and having to delete the autoposted post that dindt want to be autoposted.

    Another thing that we saw, maybe this helps it′s that it posted too what it wanted, not the snipped that we usually have for this, as I said, seems it has life and own decisions ??

    Thanks in advance for checking, we have to keep on working at our blogs and with this problem, we are just afraid of posting anything and…

    https://www.ads-software.com/plugins/jetpack/

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you give me an example of a post where the Publicize checkboxes were unchecked, and where the post got publicized anyway? I’ll then check our logs to try to understand what happened.

    If you want your site URL to remain private, you can also contact us via this contact form:
    https://jetpack.com/contact-support/

    Thanks!

    Thread Starter ibiza69

    (@ibiza69)

    Hi, I can′t. When this happened, we went to our social networks and deleted the posts that where autoposted (as we didn′t want them there). About the original post, its just a normal post, without the autoposted social networks selected, so can′t underestand how this would help. I′m sorry…

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    We have logs about each Publicize event happening on your site, so if I know a post URL, I’ll be able to look at what happened when the post got published, to find out more about the data that was saved on our end.

    Could you post a link here, or send it to us via the contact form I posted earlier?

    Thanks!

    Thread Starter ibiza69

    (@ibiza69)

    Hi, thanks, I underestand. I′m sending right now a post URL thru contact form. Thanks!!

    Thread Starter ibiza69

    (@ibiza69)

    Submitted Jeremy. Thank you!

    After updating to the last wordpress and the last jetpack, my autoposts don’t publicize any more. I’ve worked three weeks in advance and now a blogpost is not posted on twitter, linkedin, and facebook. When I first delete a post and then recreate a post it works, but that is a lot of work for 15 posts… Please help!

    Thread Starter ibiza69

    (@ibiza69)

    Hi Jeremy, seems the problems where ours, we have fixed them and everything its perfect at JETPACK. Thanks in advance for taking so much care and for so great support. I shall close the support topic now. Have a great weekend!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @hafred Could you send us a few examples via the contact form I posted above, so we can take a closer look?

    Thanks!

    @jeremy: The problem is: the posts I have scheduled are posted on time, but they won’t show up on Facebook, Twitter etc. Also the people who subscribed to the posts don’t get an email that there is a new post. With a new post, which I post directly, there’s no problem.
    What do you want me to show?
    At the moment I have put all the posts back on draft and a collegue will post them every day. Bu it still is a problem…

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @hafred Could you send us a few examples of the posts that were scheduled, got published, but never got publicized or sent to your email subscribers?

    It might also help if you could walk us through the steps you usually follow to schedule a post.

    Thanks!

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @hafred Could you send us a few examples of the posts that were scheduled, got published, but never got publicized or sent to your email subscribers?

    It might also help if you could walk us through the steps you usually follow to schedule a post.

    Thanks!

    @jeremy At the moment I am on vacation, so I won’t be able to do the tests. I have only my mobile phone. What I did was:I created a post and scheduled it for the coming weeks. The post then got placed, but none of the publicize things got posted. Also the subscribers to my blog got no email.
    I’ve turned the post back to drafts and a colleague of mine places them by hand. And then there’s no problem.

Viewing 12 replies - 1 through 12 (of 12 total)
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