Problems with Brizy builder

  • Resolved cielmonordi

    (@cielmonordi)


    1 year, 10 months ago

    Hi !

    I’m using your extension with brizy builder. Since the lastest upgrade all my site is down.

    So I disabled all extensions and the problem comes from the The Post Grid extension :

    if I deactivate the extension and activate brizy the site is ok

    if I activate the extension and deactivate brizy the site is ok

    if I activate the extension and activate brizy the site is ko

    So the problem occurs when this extension AND brizy are activated, do you have any idea ?

    From Brizy support point of view they don’t know (and don’t want to know) what happens.

    Many Thanks in advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Habib

    (@habibjh)

    Hi @cielmonordi,

    We have checked the plugin with the Brizy page builder plugin. And we didn’t have any issues with the plugin. Please check the screenshot – https://prnt.sc/hkFxvonWFpBf.

    So maybe it is happening on your site for another reason. It is difficult to say why it happens without debugging. Can you please make a ticket to our site? Please check the screenshot – https://prnt.sc/Q3QtSjs6ptPM

    Thanks

    Plugin Support Habib

    (@habibjh)

    Hi, @cielmonordi

    Is your problem solved? If not then please inform us we will help you. Now I resolved the ticket. When you need you can reopen the ticket again.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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