• Hello.

    Great plugin. Thanks, but sometimes there are problems – with displaying maps and markers:

    1. markers do not appear on the map
    2. sometimes not displayed map (gray background is visible instead of maps and markers)
    3. sometimes in the admin panel of icons I created maps crossed with a red cross.

    What could be the reason?

    https://www.ads-software.com/plugins/easy2map/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author stevenellis

    (@stevenellis)

    Hi,

    My apologies with the issues you are experiencing.
    If the markers don’t appear on the map, the most likely issue is a javascript error on the page containing the map. Check the developer console (Ctrl + Shift + J in Chrome / Firebug in Firefox) to check for any javascript errors on the page.
    The same for the map being grey instead of rendering properly.

    The red crosses on the icons are because the limit has been exceeded for the Google static maps API (which renders maps as small images).
    This has only happened to me when I am using https://localhost while developing locally. The most likely reason is that localhost is a common URL amongst many developers, so the API limits sometimes get reached on any given day.

    Kind regards,
    Steven

    Thread Starter cx717

    (@cx717)

    Hellow.

    Thanks for your answer.

    When I deactivated the easy2map from admin panel then no errors the running of the java scripts is not detected
    if the plugin is activated – this is what happens:

    POST https://travellerinfo.org/wp-admin/admin-ajax.php 503 (Service Temporarily Unavailable) jquery.js?ver=1.10.2:5
    send                                                         jquery.js?ver=1.10.2:5
    x.extend.ajax                                                jquery.js?ver=1.10.2:5
    retrieve_map_pins                                            easy2map.js?ver=3.8.1:156
    jQuery.ajax.success                                          easy2map.js?ver=3.8.1:370
    c                                                            jquery.js?ver=1.10.2:3
    p.fireWith                                                   jquery.js?ver=1.10.2:3
    k                                                            jquery.js?ver=1.10.2:5
    r

    Is it possible that your plugin conflicts with java scripts latest version of wordpress?
    And if so which ones?
    Are there similar problems in the paid version?

    P.S.

    our website https://travellerinfo.org/
    We use about 200 maps and markers

    Best regards.

    Plugin Author stevenellis

    (@stevenellis)

    Hi,

    I believe the issue is being caused because wp-admin/admin-ajax.php is not publically accessible to the plugin, which uses it for retrieving the pin data before displaying the pins on the map.
    I think this is a fairly common problem with sites using plugins with ajax functionality.

    You need to disable mod_security in your website’s .htaccess file – check out this link

    https://www.ads-software.com/support/topic/admin-ajax-error?replies=7

    Please let me know the outcome!

    Best regards,
    Steven

    Thread Starter cx717

    (@cx717)

    I created a file .htaccess in the folder wp-admin, but the error remains the same

    .htaccess:

    <IfModule mod_security.c>
    SecFilterEngine Off
    SecFilterScanPOST Off
    </IfModule>

    I have another quastion:
    on this page https://www.ads-software.com/plugins/easy2map/ specified: Manage unlimited maps with the map manager. And all this for free!
    and here https://easy2map.com/pricing.php specified: Add up to 5 Pins
    5 pins – this is for one card?
    what to believe?

    Plugin Author stevenellis

    (@stevenellis)

    Hi,

    Thanks for the feedback, I will test further on this side.
    Regarding the 5 pin limit, this is only for the web version, the WordPress version allows unlimited pins to be created per map.

Viewing 5 replies - 1 through 5 (of 5 total)
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