Problems with editing the theme

  • Resolved yurinigro

    (@yurinigro)


    1 month, 3 weeks ago

    Dear Support,

    I started using the Pet Shop V1 theme, however when customizing it I encountered some difficulties with the cart and login/register.

    In the cart I can’t edit several fields through Elementor, I also tried using the page code and even though I made the changes nothing happened on the website, it didn’t change. Some parts that are poorly translated I can’t change either, even through the source code.

    I searched several forums on the internet and even on reddit, and found nothing.

    I hope you can help me.

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi,
    First, thank you for choosing our theme and service.

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content click on Download Export File, and then send this file to our email – [email protected] as well.

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. Please don’t forget to mention the support URL from www.ads-software.com

    Kind regards,
    Givi

Viewing 1 replies (of 1 total)
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