Problems with folder wpcf7_captcha? I'm not sure – please help

  • Resolved henspu01

    (@henspu01)


    11 years, 10 months ago

    I have for years used contact form 7 without any problems, but now I got a problem on my site. Can anyone please help?
    If I deactivate the plugin everything runs fine. See also the site here: https://www.dpt.dk/kontakt

    I get the following error messages:

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/var/www/web264/web/wp-content/uploads/wpcf7_captcha) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1320

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/var/www/web264/web/wp-content/uploads) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1329

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/var/www/web264/web/wp-content/uploads) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1320

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/var/www/web264/web/wp-content) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1329

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/var/www/web264/web/wp-content) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1320

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/var/www/web264/web) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1329

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/var/www/web264/web) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1320

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/var/www/web264) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1329

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/var/www/web264) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1320

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/var/www) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1329

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/var/www) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1320

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/var) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1329

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/var) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1320

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1329

    Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1320

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-includes/functions.php on line 1329

    Warning: is_dir() [function.is-dir]: open_basedir restriction in effect. File(/var/www/web264/web/wp-content/uploads/wpcf7_uploads/) is not within the allowed path(s): (/var/www/web123) in /var/www/web123/web/wp-content/plugins/contact-form-7/modules/file.php on line 323

    https://www.ads-software.com/extend/plugins/contact-form-7/

Viewing 4 replies - 1 through 4 (of 4 total)

  • Have a look at this: https://www.ads-software.com/support/topic/open_basedir-restriction-in-effect-1?replies=12

    Particularly the last reply: “Cleasterwoods answer fixed it for me.
    In Settings “Miscellaneous” >Store uploads in this folder:
    My entry was “/wp-content/uploads” rather than “wp-content/uploads”

    after I changed that, i didn’t have any more problems.”

    I don’t know if it will help you because it could also be a server-side permissions configuration or even a php configuration, but this looks like a simple place to start.

    If the thread above doesn’t help, I would continue researching the “open_basedir restriction in effect” because this is where the problem lies according to the output.

    Further reading for you if needed: https://www.mydigitallife.info/php-scripts-open_basedir-restriction-in-effect-error/

    Good luck!

    Thread Starter henspu01

    (@henspu01)

    Thanks. Cleasterwoods answer helped some of the way. The error message is now gone, and I can send e-mails from the form. But I think it’s a little weird, because I changed to “wp-content/uploads” and then clicked save, and then every thing about upload disappeared (except ‘Organize my uploads into month-and annualized folders’), and now I can no longer define the path to upload?

    Also there are a few problems – maybe you have suggestions for solutions:

    1) File attachments are not included in the e-mail
    2) The feedback texts which should be displayed does not appear e.g. when one fails to complete a field
    3) Loading icon just is just running when click send and also no feedback her – Your message has been sent – try to click send and see: https://www.dpt.dk/kontakt

    Thank you in advance!

    Thread Starter henspu01

    (@henspu01)

    no need to respond to this. I switched to another plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Problems with folder wpcf7_captcha? I'm not sure – please help’ is closed to new replies.