Problems with FTP

Hi there

I’ve recently changed my WordPress theme, and even though it nearly converted properly, it seems to have gone wrong with Contact Form 7.

I contacted the supplier of the theme, but they said that without FTP access they can’t help me.

When I signed up for WordPress, I don’t recall, or cannot find my FTP account details to get into the site from a different angle.

Any idea how I can obtain another way of accessing the site from the ‘back end’ so to speak?