Problems with images (sizes, caption etc.)

  • Resolved keengamer

    (@keengamer)


    2 years, 11 months ago

    Hello,

    there are several problems with images uploaded using your plugin in frontend. See here https://imageupload.io/g/4s7W9r62wi

    1. If you have the option to allow people to edit desctipion and caption, well, the caption is not possible to edit at all.
    2. If you insert the image using your plugin then editing it in the admin is missing the main options to choose the size of the image and change it. You can see two images, one is correct if you add a new image using the editor in the admin and second is what happens if you do it using your plugin. That is simply wrong and must be possible to edit and change if needed.
    3. We have new sizes in functions.php. You can see the code attached.

    Thanks for checking it.

    Best,
    Karel

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter keengamer

    (@keengamer)

    Hello, could you please let me know what the problem is here and if you can fix it?

    Regards,
    Karel

    Hello @keengamer

    Your given is image is not showing anything, see this screenshot https://prnt.sc/267atss

    I can see you have created a support ticket at our website. I would request you to follow the support ticket.

    • This reply was modified 2 years, 10 months ago by Nabid Anzum.
    Thread Starter keengamer

    (@keengamer)

    Yeah I did and am waiting for second answer. And you are wrong, the link works even in incognito window, see here https://prnt.sc/268ibjp

    You are banned by Cloudflare on the site because of your IP or other aspects. Most likely Bangladesh is not allowed to use the site.

    • This reply was modified 2 years, 10 months ago by keengamer.
    • This reply was modified 2 years, 10 months ago by keengamer.

    Hi there,

    I’m closing the topic here as you are already engaged with our native support channel about this issue.

    Thanks!

    Thread Starter keengamer

    (@keengamer)

    Ok, but you will still need to update your plugin after he pushes his new code…

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Problems with images (sizes, caption etc.)’ is closed to new replies.