• Resolved treperzero

    (@treperzero)


    Good morning,
    I’ve noticed some problems integrating your plugin in Newspaper Theme: your plugin is exactly what I need for my customer, but when I activate it, the main categories of the blog are collapsing all in one.

    The website is on a test environment, so it’s reachable only with my office vpn, but I’ll try to explain my problem:

    – I have 2 main categories “IFMA” and “Infosfera”.
    – Just Infosfera is reachable and while I’m clicking on IFMA (or its subcategories) or Infosfera’s subcategories, the page that returns me is the Infosfera Archive page, even if the slugs are the right ones

    Anyone with the same problem?

    Thanks a lot

    Marta

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @treperzero,

    Can you please attach the screenshots of this issue so we can better understand it.
    Try to exclude your posts from the Ultimate member -> Settings -> Access and “Restricted Access to Posts”.

    Do a quick conflict test so we can rule out conflicts with one of your plugins and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

Viewing 1 replies (of 1 total)
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