Problems with Quick Cloud

  • Resolved gerske

    (@gerske)


    11 months, 1 week ago

    Yesterday I had errors in Litespeed WP dashboard like this:
    Image pull process failure: Failed to pull image https://hel265-hyb-worker.quic.cloud/dl/d_609157/661e37246308d2.67090648.jpg

    Searching for an answer on this forum I saw a suggestion to push the clean up unfinished data button, so I did. When I thereafter hit the button send optimization request, it said that I don’t have enough quota (which does not seem to be the case).

    After that I tried to renew the domain key, which succeeded. There is however only 1 node working (UCSS) which doesn’t seem correct.

    Images that I have uploaded to WordPress are no longer being optimized.

    How can I fix this problem so that LiteSpeed is working again as smoothly as it did before? Best regards, Gerske

    PS: Report number WMKOOLLP

    • This topic was modified 11 months, 1 week ago by gerske.

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Viewing 15 replies - 1 through 15 (of 17 total)
  • Thread Starter gerske

    (@gerske)

    It seems that 2 images have now been optimized, but without webp (settings are webp included). I didn’t change anything with the settings.

    Important to know: The website is much slower than before. It seems Litespeed doesn’t work properly. It seems that it doesn’t use caching, have to wait for images to build up. In fact, website seems faster when I stop Litespeed. So there clearly is something wrong.

    Before, it worked for over 2 years perfectly. So, how do I get Litespeed to do its magic again?

    Plugin Support qtwrk

    (@qtwrk)

    please try this:

    edit file wp-content/plugins/litespeed-cache/src/img-optm.cls.php , line 1162, change 5.6.0 to 8.6.0 , clean up unfinished data , and send request again.

    Thread Starter gerske

    (@gerske)

    Thanks. I have changed 5.6.0 to 8.6.0 in the file you’ve mentioned. The button “clean up unfinished data” is however greyed out and cannot be pushed.

    When I hit the button send optimization request, it stil says that I don’t have enough quota.

    Plugin Support qtwrk

    (@qtwrk)

    then please wait for the daily quota reset (UTC – 4 00:00 )

    Thread Starter gerske

    (@gerske)

    After changing 5.6.0. to 8.6.0, I asked for new domain key. After that, I again hit the “send optimization request” button, and now it didn’t mention the quota problem, and it seems the request worked.

    The “clean up unfinished data” is now also no longer greyed out. Should I still hit this, or should I now do nothing and wait untill Litespeed works again as it used to?

    Plugin Support qtwrk

    (@qtwrk)

    please do me a screenshot on image optm summary page

    Thread Starter gerske

    (@gerske)

    I didn’t touch the “clean up unfinished data” button, but it is now greyed out again. Screenshot: https://i.imgur.com/g6UqofP.png

    Plugin Support qtwrk

    (@qtwrk)

    click send again , what it returns ?

    Thread Starter gerske

    (@gerske)

    It then returns not enough quota again.

    Plugin Support qtwrk

    (@qtwrk)

    okay , then please wait for reset , then click it again and do me a screenshot

    Thread Starter gerske

    (@gerske)

    Okay, I did what you said. The “clean up unfinished data” button was active again. I did the following:

    1. Click “send optimization request”. Answer: Not enough quota. Please see screenshot of it here. https://imgur.com/qkzKRK1
    2. After I clicked “clean up unfinished data”. It succeeded. See screenshot here: https://imgur.com/aAAqAwu
    3. After the I again “send optimization request. Answer: Not enough quota again. https://imgur.com/tCKHv1B
    4. Screenshot of main settings: https://imgur.com/byKA6XL
    5. Screenshot (1 minute ago) of Quick.Cloud stats. https://imgur.com/V0EywN1

    What to do to fix the problem? Thanks. Gerske

    Plugin Support qtwrk

    (@qtwrk)

    no , try not to click clean up

    go to dashboard -> click “sync” , and check what is your daily limit quota vallue

    Thread Starter gerske

    (@gerske)

    After hitting sync I get this screenshot: https://imgur.com/Ga8b6ki

    Plugin Support qtwrk

    (@qtwrk)

    yeah … it looks like you previous clean up just wasted the daily quota

    in tomorrow , when it reset the daily quota , send the request but do NOT click “clean up unfinished data”

    Thread Starter gerske

    (@gerske)

    A few hours ago I did click the “send optimization request” first (before clicking clean up). Answer: Not enough quota. (See step 1 two replies back from me). I can image it won’t be different tomorrow. But will do it tomorrow again.

    • This reply was modified 11 months, 1 week ago by gerske.
Viewing 15 replies - 1 through 15 (of 17 total)
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