Problems with sale prices

Hi, thank you for a great plugin.

It seems that facebook has changed their way of storing sale prices. We have not seen this until lately.

If we have a sale on the site the pixel caffein-feed will include the sale prices and they will be updated correctly in the facebook catalog. If we end the sale and remove the sale prices, they will dissapear in the feed but the Facebook catalog will not update a field that is not present in the feed and the sale prices will remain in the catalog. Showing wrong prices in our ads.

It seems that you have to send this field with an empty value to actually remove the sale price from the catalog and i dont find any possible way to do this in the plugin.

For the moment i solved this by mapping custom_label_1 inside facebook catalog settings to “sale_price” and sending an empty value. But this solution wont work if you still have some sale prices live as they will be overwritten.

Thank you.

• This topic was modified 3 years, 9 months ago by stevesand.