Problems with scanning the page

Hi @miziol, thanks for reaching out.

It could be an issue with timeout settings that didn’t present until maybe the site was a little bigger in terms of content, or had more plugins installed etc. but it’s probably best to see which platform you’re running on and if there are any clear issues reported from Wordfence.

Visit the?Wordfence > Tools > Diagnostics?page. You can send the output to us at?wftest @ wordfence . com. Click on?“Send Report by Email”. Please add your forum username where indicated and?respond here after you have sent it.

NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

Many thanks,
Peter.

Report send

Thanks for sending that over @miziol,

As you’re on Litespeed, it looks like $_SERVER['noabort'] is already set to prevent scans stopping without warning, which is documented here: https://www.wordfence.com/help/advanced/system-requirements/litespeed/

Secondly, I notice your?max_execution_time = 300?in?php.ini. We have noticed problems when numbers are set higher than 60, or when it’s 0 – which effectively means “no limit”.?Wordfence only ever attempts to use half of the value set here, so it would be good to change to?max_execution_time = 60?to see if the scan continues.

Also, check?Wordfence > Scan > Manage Scan?and locate the “Performance Options” section. Set “Maximum execution time for each scan stage” to 20 as it currently appears to be 0. Try running a fresh scan after changing that along with the max_execution_time.

Finally, if those approaches don’t seem to help, does setting?Wordfence > Tools > Diagnostics > Start all scans remotely?make any difference?

Many thanks,
Peter.

Yes, I set the time higher when 3 hours was not enough and it was still not enough to finish the scan. What about the firewall that has been on learning for over 2 months? After 7 days it should change the status to full and for me it is still on learning