Problems with special chars like german “umlaute ???”

Hello @hd7b ,

Is the problem with the letters present over the whole website, or in some specific places only?

Also, could you please share the debug log from the site where you migrated?

Please navigate to the plugin section Troubleshooting > Check advanced options and click on the button:
Share debug info with BackupBliss team

And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

Please paste the debug code in your reply. In case the debug log cannot be sent internally, you can download the logs and send them to us via email to support at backupbliss dot com.

Kind regards

Yes problem is on the hole page… debug code is:
BMI-dD5oKcpk-98824

Hi @hd7b

Please check if your new website database support the same character set as your previous website database, you can check that in phpMyAdmin (you can install it with a plugin). Simply select xx_posts table and in table details check if same character set encoding applies. I believe some older hosting providers may not support utf8mb4 and in this case it will make table with fallback character set.

Let me know if that resolves your issue ??
Thank you!

Hey @hd7b ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

Kind regards