• Hi!

    I have big problems with the updated contact form on mwcompounders.dk

    The form do send the information, but the users see an endless loop with the spinning wheel.

    The log for the webpage generates a lot of 404 errors.

    Any help on this issue?

    Johannes

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi, after update here we have a lot of problems with a lot of installation (different form, different theme and so on).
    I noticed that when You send the form (in many cases) the page reaload (?!) and the error (intentionally created) doesn’t display (eg. some field required).
    When this happen I noticed that in the address bar of the browser something appear after the usual urls…something like #wpcf7-f642-p492-o1 or #wpcf7-f192-p842-o1. I don’t know if this could help in some way.
    Nothing in the console could help to investigate. Nothing is shown there…
    Please help us to fix this issue
    Regards
    Ale

    a lot of functions started working differently.
    it broke everything that had been set up over the years.
    For example, my switallert broke. file uploads broke because file type validation now works differently. before i could just turn off file type checking, now i can’t do that

    Thread Starter johannesdk

    (@johannesdk)

    @takayukister Can you help me?

    Apparently, the plugin developer did this on purpose. For some unknown reason, he broke the plugin. Maybe he just doesn’t like people.

    Thread Starter johannesdk

    (@johannesdk)

    I cannot wait anymore for an improving. Monday starts a new business week.

    I used WP Rollback plugin and happy to be back to the old version.

    I did the same. Now I am looking for a replacement for this plugin. Perhaps the developer wants to make the plugin paid? Or stop supporting him. It would be very kind to share your plans

    The support sucks! After a long wait, I think the only option is to move on.

    I’ll use Gravity Forms and I’m sure that customer service works.

    @takayukister Did you REALLY want this?

    • This reply was modified 3 years, 9 months ago by nevaha.
Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Problems with update’ is closed to new replies.