Problems with WooCommerce coupon field

  • maxcavallicocchi

    (@maxcavallicocchi)


    1 year ago

    Hi there,
    I’ve installed the free version of YITH WooCommerce Gift Card plugin on my website. I’ve also activated the promo code on WooCommerce.
    My shop is configured to have the product price inserted without tax, so if I try to put a Gift Card code into the WooCommerce Promo Code Field on Checkout Page, the system doesn’t alert me that it’s the wrong place to put it… instead it subtract the corresponding Gift Card amount to the cart…. but adding the default taxation to it!
    These is any way to prevent that?

    Thanks in advance

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Juan Coronel

    (@juaancmendez)

    Hello there,
    we hope you’re doing well!

    Have you tried entering the code in the field of our plugin?

    Let us know any news.

    Best regards.

    Thread Starter maxcavallicocchi

    (@maxcavallicocchi)

    Hi Juan, if I enter the code on the Plugin field it works correctly. The problem is that the store has also the WooCommerce standard Coupons field active, and if I inserti the Gift Card in this field the system doesn’t recognize it’s not a coupon code, and it proceed applying also tax on the discount…

Viewing 2 replies - 1 through 2 (of 2 total)
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