Problems with WordPress Reader showing place to comment/like on my blog post

Further issues include an inability to ‘register’ as a non-commercial license. I find it interesting that I have to check out and use my AMEX to pay the $0.00 contribution I indicated on the form. So, I didn’t do that!

I suspect the lack of proper <u>re</u>-registration (as I’ve had Jetpack as part of my evolving WP site since 2013) is part of the problem also.

Thank you for any help you can offer in these issues that affect the full functionality of my website.

FYI: for reference, I sent this help request to WPfailures forum since this seemed an interrelated problem.

https://www.ads-software.com/support/topic/multiple-problems-with-wp-reader-cant-access-comments-stats-etc/#post-17723862

Hi @llilly0! Thank you for reaching out.

Would you mind sharing your website address so we can investigate the issues you mentioned? If you are uncomfortable sharing your website address here, please use?this contact form.

Ajay:

Thanks for responding.

I went to the contact form and didn’t know which website to check – because that’s just ONE part of the problem (in addition to the ones above):

The “Sites” sidebar in my WPReader/dashboard lists my one website as two (the same) active sites. (screen shot below)

So I guess I have no option but to list my address here:

https://laurabrunolilly.com/

I hope this additional info aids in your investigation of these issues.

I decided to send links to the mistaken double website listing as per mentioned above since the screen shot didn’t go through.

https://wordpress.com/stats/insights I found this randomly and mysteriously, not via my regular wp.com reader dashboard

https://wordpress.com/sites this is what shows on my regular wp.com reader dashboard

I hope to hear from you soon!

Hello @llilly0,

Thanks for getting back to us.

While having a look at the issue you reported, I noticed that there was indeed a duplicate URL referring to the same website (https://laurabrunolilly.com/).

This happenes because, with Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID.

When this happens, we call it an Identity Crisis and it may appear that your stats, subscribers or other details about your site were lost.

• https://jetpack.com/support/safe-mode

In order to fix the issue, I had to disconnect Jetpack from your site. Please reconnect your site https://laurabrunolilly.com/ to Jetpack via your WordPress.com account to make everything work again:

• https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reconnecting-jetpack

Once you’ve reconnected your site to Jetpack, please let us know if the problems with your WordPress.com Reader features persist.

Joseph: Thank you for fixing the double website issue. I reconnected my site to Jetpack as you instructed. The good news is that on my actual website admin I am fully functional with Jetpack and can access stats, etc. However, the problems with my WP.com Reader Features still persist. I cleared the cache of my browser just in case that was the problem, but it wasn’t.

In addition, my own recent blog posts are not showing up in the WP Reader anymore even though I am ‘subscribed’. So I don’t know if my original problem about “My Blog Post in the WordPress Reader is not showing an add a comment space, rectangular comment sign, star likes sign but it does have the ‘share & reblog’ symbols. Also, there are no Subscribers listed.” is still an issue, but I suspect it still is.

Extra info: Don’t know if this matters but, after I got reconnected, I didn’t click the button at the bottom of the page that states “Still not sure? Start with the free version and try out our premium products later. Start with Jetpack Free”: here because it had the confirmed reconnect with Jetpack notification at the upper right side on the top of that page.

That’s where it stands for now. I look forward to your further help and investigation into these problems. Thanks!

Hi @llilly0,

Thanks for the update. As requested I have fixed the issue with Feed of your website on WordPress.com reader. Articles from your website are now showing up properly on the reader.

Please have a look and let us know if there are any issues.

Best.

Gaurav: I waited to reply until after I had a test run on a new post to see how it functioned, etc. No need for details! But I do believe the myriad of issues have all been addressed and ‘fixed’! Many thanks to you and all the others who worked on different segments of these issues.

I am now officially checking this as ‘resolved’

??