• Resolved sleeneys

    (@sleeneys)


    Hi! I am using a child version of the free Virtue theme. I have an ecommerce store using WooCommerce. Once you put in your information to checkout, there is no Complete Order/Process Order button. I have had it before (b/c my husband and I have tested the process and it worked). What has happened to my Complete Order button?
    Thanks so much!
    https://www.sleeneys.com

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sleeneys

    (@sleeneys)

    Hi! I was wondering if anyone had any suggestions on how to get my Complete Order/Process Order button back. I have lost a couple of customers due to them to not being able to complete the transaction…. I cannot really afford to lose customers…
    I have looked at these forums, spoken to WooCommerce, and have checked with my host (they said all is good on their end). Still, no answers…
    I think this may have happened with the upgrade to 4.3.1… Is there a way to not have these upgrades automatically?
    Thanks so much to anyone with advice!

    Thread Starter sleeneys

    (@sleeneys)

    Hi! Just an update… I have deactivated and reactivated my plug-ins. The Submit/Complete Order button is still missing.
    I do not know what to do and I am losing customers. Please help. THANK YOU!!

    Thread Starter sleeneys

    (@sleeneys)

    I have changed themes (to see if the Submit button is on the checkout page) and the button is there.
    I will submit this question to Virtue/theme support.
    Thanks!

    Thread Starter sleeneys

    (@sleeneys)

    I just submitted this question to the themes and templates forum. I’m sorry for duplicating it! I will mark this one as resolved (even though it’s not. Hopefully, they will get back to me).

Viewing 4 replies - 1 through 4 (of 4 total)
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