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Resolved

(@sagejohn)

Whenever I process an order or change the status to processing I get the following error.

Error during status transition. {
“error”: {
“code”: 400,
“message”: “Range (‘Processing Orders’!A27) exceeds grid limits. Max rows: 26, max columns: 50”,
“errors”: [
{
“message”: “Range (‘Processing Orders’!A27) exceeds grid limits. Max rows: 26, max columns: 50”,
“domain”: “global”,
“reason”: “bad request”
}
],
“status”: “INVALID_ARGUMENT”
}
}

I tried adding an SMTP provider with a plugin and changing the email template in the child theme.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Support

kellymetal a11n

(@kellymetal)

3 years, 3 months ago

Hi there,

Where are you seeing that error displayed? Please send a screenshot of where it’s showing up. I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in your reply here.

Also, how are you changing the status of the order? From the status dropdown on the order after opening it from WooCommerce > Orders?

Finally, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

Thread Starter

sagejohn

(@sagejohn)

3 years, 3 months ago

The error is displayed on the order page- https://snipboard.io/QbZNIm.jpg

From the status dropdown on the order after opening it from WooCommerce > Orders? YES


### WordPress Environment ###

WC Version: 3.9.4
REST API Version: ? 1.0.7
Log Directory Writable: ?
WP Version: ? 5.4.6 - There is a newer version of WordPress available (5.8)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.21
PHP Post Max Size: 128 MB
PHP Time Limit: 600
PHP Max Input Vars: 3500
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~stretch
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.9.2
WC Database Prefix: wp_
Total Database Size: 894.95MB
Database Data Size: 606.58MB
Database Index Size: 288.37MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 22.55MB + Index: 15.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpsm0_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wpsm1_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_actionscheduler_logs: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wpsm1_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpsm1_gr_products_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpsm1_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wpsm1_pmxe_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wpsm1_pmxe_templates: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
wpsm1_pmxi_files: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
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wpsm1_pmxi_imports: Data: 0.45MB + Index: 0.00MB + Engine InnoDB
wpsm1_pmxi_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
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wpsm1_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_stream: Data: 2.52MB + Index: 2.03MB + Engine InnoDB
wpsm1_stream_meta: Data: 6.52MB + Index: 9.55MB + Engine InnoDB
wpsm1_swift_performance_image_optimizer: Data: 0.17MB + Index: 0.05MB + Engine InnoDB
wpsm1_swift_performance_warmup: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wpsm1_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wpsm1_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpsm1_usermeta: Data: 20.55MB + Index: 14.03MB + Engine InnoDB
wpsm1_users: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
wpsm1_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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wpsm1_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wpsm1_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpsm1_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpsm1_wffilemods: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
wpsm1_wfhits: Data: 0.39MB + Index: 0.16MB + Engine InnoDB
wpsm1_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_wfissues: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wpsm1_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wpsm1_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_wflogins: Data: 0.42MB + Index: 0.13MB + Engine InnoDB
wpsm1_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpsm1_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpsm1_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpsm1_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_woocommerce_exported_xml_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_woocommerce_order_itemmeta: Data: 22.55MB + Index: 15.03MB + Engine InnoDB
wpsm1_woocommerce_order_items: Data: 3.52MB + Index: 1.52MB + Engine InnoDB
wpsm1_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
wpsm1_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wpsm1_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_wpml_mails: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wpsm1_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_yith_wcwl_lists: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wpsm1_yith_ywrac_email_log: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wpsm1_yoast_indexable: Data: 3.52MB + Index: 1.30MB + Engine InnoDB
wpsm1_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wpsm1_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wpsm1_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpsm1_yoast_seo_links: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wpsm1_yoast_seo_meta: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wpsm1_ywrr_email_blocklist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpsm1_ywrr_email_schedule: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_admin_columns: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_api_log_pro: Data: 23.52MB + Index: 0.00MB + Engine InnoDB
wp_basel_wishlists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_basel_wishlist_products: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bwf_contact: Data: 0.28MB + Index: 0.33MB + Engine InnoDB
wp_bwf_contact_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_bwf_wc_customers: Data: 0.20MB + Index: 0.09MB + Engine InnoDB
wp_commentmeta: Data: 0.38MB + Index: 0.38MB + Engine InnoDB
wp_comments: Data: 17.55MB + Index: 10.09MB + Engine InnoDB
wp_csp3_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gr_configuration: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gr_orders_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gr_products_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gr_schedule_jobs_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gr_variants_map: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_nextend2_smartslider3_sliders: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nextend2_smartslider3_slides: Data: 0.33MB + Index: 0.11MB + Engine InnoDB
wp_options: Data: 5.44MB + Index: 0.30MB + Engine InnoDB
wp_pmxe_exports: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.38MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.45MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.23MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 50.58MB + Index: 36.11MB + Engine InnoDB
wp_posts: Data: 7.52MB + Index: 1.52MB + Engine InnoDB
wp_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_rio_process_queue: Data: 0.08MB + Index: 0.08MB + Engine InnoDB
wp_sib_model_contact: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sp_domain_mapping: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_stream: Data: 2.52MB + Index: 2.03MB + Engine InnoDB
wp_stream_meta: Data: 6.52MB + Index: 9.55MB + Engine InnoDB
wp_swift_performance_image_optimizer: Data: 0.17MB + Index: 0.05MB + Engine InnoDB
wp_swift_performance_warmup: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_um_metadata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_usermeta: Data: 20.55MB + Index: 14.03MB + Engine InnoDB
wp_users: Data: 1.52MB + Index: 0.41MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 2.30MB + Index: 0.00MB + Engine InnoDB
wp_wfco_report_views: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 1.20MB + Index: 0.22MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.42MB + Index: 0.13MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 1.52MB + Index: 1.11MB + Engine InnoDB
wp_wfstatus: Data: 0.22MB + Index: 0.13MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_exported_csv_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_exported_xml_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 6.52MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_yith_ywrac_email_log: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_yoast_indexable: Data: 3.52MB + Index: 1.31MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.22MB + Index: 0.00MB + Engine InnoDB
wp_ywrr_email_blocklist: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ywrr_email_schedule: Data: 0.11MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf: 1
acf-field: 2
acf-field-group: 2
attachment: 306
cms_block: 3
custom_css: 2
custom-css-js: 22
customize_changeset: 46
nav_menu_item: 19
oembed_cache: 34
page: 19
popup: 7
popup_theme: 8
post: 2
product: 57
product_variation: 39
revision: 172
scheduled-action: 376
seedprod: 2
shop_coupon: 27
shop_order: 10708
shop_order_refund: 60
templatera: 4
um_directory: 1
um_form: 3
wc_order_status: 8
wc_whsm: 2
wfacp_checkout: 3
woo_mb_template: 11
wpcf7_contact_form: 2
yith-wccos-ostatus: 2
ywdpd_discount: 1
ywrac_cart: 17
ywrac_email: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (62) ###

Hide Shipping Method For WooCommerce: by theDotstore – 1.1.0
WordPress Persistent Login: by Luke Seager – 1.3.23
Redux: by Redux.io
Extendify – 4.1.29

WPSHAPERE: by AcmeeDesign Softwares and Solutions – 6.0.2
Admin CSS MU: by Arun Basil Lal – 2.6
Advanced Database Cleaner PRO: by Younes JFR. – 3.1.6
Akismet Anti-Spam: by Automattic – 4.1.10
All-in-One WP Migration Google Drive Extension: by ServMask – 2.63
All-in-One WP Migration: by ServMask – 7.26
XTEMOS Post Types plugin: by  – 1.11
Classic Editor: by WordPress Contributors – 1.6
CMB2: by CMB2 team – 2.7.0
CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.0.15
Code Snippets: by Code Snippets Pro – 2.14.1
Contact Form 7: by Takayuki Miyoshi – 5.2.2
Simple Custom CSS and JS: by SilkyPress.com – 3.37
WooCommerce Dawnwing API: by  –  – Not tested with the active version of WooCommerce
Disable Gutenberg: by Jeff Starr – 2.5
Duplicate Page: by mndpsingh287 – 4.4
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.7

GetResponse for WordPress: by GetResponse – 5.5.15
Insert Headers and Footers: by WPBeginner – 1.6.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5
Email Verification / SMS verification / Mobile Verification: by miniOrange – 75.75.75
My Custom Functions: by Space X-Chimp – 4.43
Popup Maker - Advanced Theme Builder: by Popup Maker – 1.2.0
Popup Maker: by Popup Maker – 1.16.2
Product Sales Report for WooCommerce: by Aspen Grove Studios – 1.5.1
Popup Maker - Scheduling: by WP Popup Maker – 1.1.1
Really Simple SSL: by Really Simple Plugins – 5.0.2
Webcraftic Robin image optimizer: by Webcraftic  – 1.5.4
Smart Slider 3: by Nextend – 3.5.0.9
Templatera: by WPBakery – 2.0.4
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 2.16.49.25

Advanced Shipment Tracking for WooCommerce: by zorem – 3.2.5
Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.9
Woo - Send Email on Cancelled or Failed Order: by Tickera.com – 1.0.0
WooCommerce Conversion Tracking: by weDevs – 2.0.8
WooCommerce Ozow Gateway: by <a href="https://Ozow.com" />Ozow</a> – 1.0.0.0 – Not tested with the active version of WooCommerce
PayGate PayWeb3 plugin for WooCommerce: by PayGate (Pty) Ltd – 1.4.3
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.1
Reminder for WooCommerce Unpaid Orders: by MB Création – 2.7.2 – Not tested with the active version of WooCommerce
WooCommerce Product Stock Alert: by WC Marketplace – 1.7.2
WooCommerce Sequential Order Numbers Pro: by SkyVerge – 1.15.2
WooCommerce: by Automattic – 3.9.4
AeroCheckout: Custom WooCommerce Checkout Pages: by WooFunnels – 2.0.6
WooSheets: by Creative Werk Designs – 4.5
Wordfence Security: by Wordfence – 7.5.4
Yoast SEO: by Team Yoast – 14.9
WP All Export Pro: by Soflyy – 1.6.4
WP All Import Pro: by Soflyy – 4.6.2
WP Mail Logging: by MailPoet – 1.9.7
WP Updates Settings: by Yslo – 1.1.4
WP All Export - User Export Add-On Pro: by Soflyy – 1.0.4
WP All Import - WooCommerce Add-On Pro: by Soflyy – 3.2.2
ReCaptcha v2 for Contact Form 7: by IQComputing – 1.3.4
YITH WooCommerce Added to Cart Popup Premium: by YITH – 1.5.0
YITH WooCommerce Brands Add-on: by YITH – 1.3.13
YITH WooCommerce Custom Order Status Premium: by YITH – 1.2.11
YITH WooCommerce Order Tracking Premium: by YITH – 1.6.15
YITH WooCommerce PDF Invoice and Shipping List Premium: by YITH – 2.0.11
YITH WooCommerce Recover Abandoned Cart Premium: by YITH – 1.4.2

### Inactive Plugins (15) ###

Advanced Custom Fields: by Elliot Condon – 5.9.0
API Log Pro: by Brandon Hubbard – 0.0.2
Comment Approved: by Niels van Renselaar – 1.6.1
Filter WooCommerce Orders by Coupon: by SkyVerge – 1.1.0 – Not tested with the active version of WooCommerce
Ninja Forms - iContact: by Aman Saini – 1.0
Ninja Kick: Contact Form: by Looks Awesome – 3.5.7
Quick Buy Now Button for WooCommerce: by Addify – 1.3.6
Smush: by WPMU DEV – 3.8.4
Visual Composer: by visualcomposer.com – 37.0
WooCommerce Customer/Order XML Export Suite: by SkyVerge – 2.6.3 – Not tested with the active version of WooCommerce
WooCommerce Email Customizer with Drag and Drop Email Builder: by Flycart Technologies LLP – 1.5.12 – Not tested with the active version of WooCommerce
WooCommerce Order Status Manager: by SkyVerge – 1.13.2
WooCommerce Reminder Pro: by flippercode – 2.0.3 – Not tested with the active version of WooCommerce
Wordpress WooCommerce Sync for Google Sheet: by H3 Technologies (Pvt.) Limited – 1.0
WP Rocket: by WP Media – 3.8.6

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: ZAR (R)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #137 - /shop/
Cart: #138 - /cart/
Checkout: #139 - /checkout/
My account: #140 - /my-account/
Terms and conditions: #366 - /terms-and-conditions/

### Theme ###

Name: Basel Child Minoxidil
Version: 1.0.0
Author URL: https://xtemos.com
Child Theme: ?
Parent Theme Name: Basel
Parent Theme Version: 5.1.0
Parent Theme Author URL: https://themeforest.net/user/xtemos
WooCommerce Support: ?

### Templates ###

Overrides: basel/woocommerce/archive-product.php
basel/woocommerce/cart/cart.php
basel/woocommerce/cart/cross-sells.php
basel/woocommerce/cart/mini-cart.php
basel/woocommerce/checkout/form-checkout.php
basel/woocommerce/checkout/thankyou.php
basel/woocommerce/content-product.php
basel/woocommerce/content-product_cat.php
basel/woocommerce/content-single-product.php
basel/woocommerce/content-widget-product.php
basel-child-minoxidil/woocommerce/emails/customer-completed-order.php
basel-child-minoxidil/woocommerce/emails/customer-note.php
basel-child-minoxidil/woocommerce/emails/customer-processing-order.php
basel/woocommerce/global/breadcrumb.php
basel/woocommerce/global/form-login.php
basel/woocommerce/global/quantity-input.php
basel/woocommerce/loop/loop-end.php
basel/woocommerce/loop/loop-start.php
basel/woocommerce/loop/no-products-found.php
basel/woocommerce/loop/orderby.php
basel/woocommerce/loop/pagination.php
basel/woocommerce/loop/sale-flash.php
basel/woocommerce/myaccount/form-login.php
basel/woocommerce/myaccount/navigation.php
basel/woocommerce/product-searchform.php
basel/woocommerce/single-product/add-to-cart/variable.php
basel/woocommerce/single-product/meta.php
basel/woocommerce/single-product/product-image.php
basel/woocommerce/single-product/product-thumbnails.php
basel/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0
basel/woocommerce/single-product/sale-flash.php
basel/woocommerce/single-product/tabs/tabs.php
basel/woocommerce/single-product/title.php
basel/woocommerce/single-product/up-sells.php
basel/woocommerce/single-product.php

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 374
Oldest: 2021-06-21 13:31:40 +0000
Newest: 2021-07-21 14:04:27 +0000

Pending: 2
Oldest: 2021-07-22 13:54:02 +0000
Newest: 2021-07-22 13:54:02 +0000

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 0
Oldest: –
Newest: –

Plugin Support

Abhi G. a11n

(@theabhig)

3 years, 3 months ago

Hi @sagejohn

Thanks for the screenshot and for the system status report.

Based on this part of the error message you’re seeing:

“Range (‘Processing Orders’!A27) exceeds grid limits. Max rows: 26, max columns: 50”

It does sound like the error is coming from the order status change being communicated with a spreadsheet somewhere.

From your System Status Report I can see:

– All-in-One WP Migration Google Drive Extension
– WooSheets: by Creative Werk Designs

My first suspicion is that it is a setting from one of these plugins causing the issue.

Having said that however, it could be any plugin or theme and if deactivating those specific plugins doesn’t resolve this, a more complete conflict test would be helpful here.

I have included the instructions for this below:

To do a conflict test, please switch to a default theme such as Storefront – https://www.ads-software.com/themes/storefront/ and deactivate all plugins apart from WooCommerce.

Please then complete a test and see if the issue still happens. If so, it may be a sever issue in which case I would need to direct you to speak to your hosts.

If not, please activate plugins one at a time and complete another test status update between each plugin activation to see when the issue happens again.

If that doesn’t identify it, then lastly please try reactivating your current theme.

If you’d prefer not to do this on your live site, you can install the plugin WP Staging – https://www.ads-software.com/plugins/wp-staging/ – which will clone your site, so you can run this test without affecting your live site.

—

Let us know how that goes.

Thread Starter

sagejohn

(@sagejohn)

3 years, 2 months ago

Thanks, I deactivated the plugins you suggested and it works now thanks.

Plugin Support

kellymetal a11n

(@kellymetal)

3 years, 2 months ago

Hi there,

I’m glad to hear you were able to get it working after deactivating those plugins! : )

I’m going to mark this thread as resolved. If you have any further questions, please start a new thread.

Have a wonderful day!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Process status error in order in woocommerce’ is closed to new replies.