• Resolved samengland

    (@samengland)


    I did a woocommerce plugin update yesterday and now every email that is sent to our admins has this text at the bottom footer of every email that we receive.

    “Process your orders on the go. Get the app.”

    I have looked every where and cannot seems to find out how to remove this text and link from the confirmation emails.

    Any help would be greatly appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @samengland

    Could you provide us with the status report found under WooCommerce > Status > Get system report to get a better idea of the site’s environment?

    matt-thomas-photography

    (@mattthomas-photography)

    Hey @samengland I raised the same issue and it’s because Woo has now added an extra file and created a link hardcoded into 7.0.0

    https://www.ads-software.com/support/topic/remove-process-your-orders-on-the-go-get-the-app/

    The only way to remove it is via adding the below to function or creating a copy of the file to your child and comment out the lines

    /**
     * Disable messages about the mobile apps in WooCommerce emails.
     * https://www.ads-software.com/support/topic/remove-process-your-orders-on-the-go-get-the-app/
     */
    function mtp_disable_mobile_messaging( $mailer ) {
        remove_action( 'woocommerce_email_footer', array( $mailer->emails['WC_Email_New_Order'], 'mobile_messaging' ), 9 );
    }
    add_action( 'woocommerce_email', 'mtp_disable_mobile_messaging' );

    Hope this help and still can’t believe forced this across every site running 7.0.0

    xolite

    (@xolite)

    @mattthomas-photography
    “still can’t believe forced this across every site running 7.0.0” I could not agree more, it is about as slimy as a developer can get injecting ads/content in to your customers emails.

    What next? Woocommerce popup ads and redirects when customers click our products? If this is accepted thats whats coming next.

    We are having the same issue. Random messages appeared on the bottom of WooCommerce emails. Is there a way to disable them?

    Hi @vadikcoma

    Thanks for reaching out!

    I understand you are experiencing the same issue here. Have you tried adding the code snippet above provided by @mattthomas-photography. I have tested it and it worked on my site.

    Hope this helps!

    @xue28 the problem is that there are way more of those footer texts than the app. What I was able to currently find:

    Process your orders on the go. Get the app
    Thanks for reading
    Thanks for using *shopname*

    All of those appeared after the recent update

    HI @vadikcoma

    I understand that these footer texts are present on your emails.

    Once again, just to confirm, have you tried adding the code snippet above on your site and still the issue persists?

    If so, would you please start your own topic and provide us a screenshot of what you see on your end so we can check this further?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    We’ll be more than happy to help there ??</img>

Viewing 7 replies - 1 through 7 (of 7 total)
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