Processing response can take up to 70 seconds
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I’m testing a WooCommerce system with Stripe. When I run a transaction, the “processing response” can take up to 70 seconds – causing a 504 error.
The order ends up completing successfully but the user gets no feedback because the site times out.
The Stripe log shows:
11-19-2017 @ 07:07:03 - Info: Begin processing payment for order 863 for the amount of 37.00 11-19-2017 @ 07:07:03 - charges request: Array ( [currency] => aud [amount] => 3700 [description] => Kinu Coaching - Order 863 [capture] => true [expand[]] => balance_transaction [metadata] => Array ( [Customer Name] => John Hill [Customer Email] => xxxxxxx ) [source] => xxxxxxx ) 11-19-2017 @ 07:07:04 - Processing response: stdClass Object ( [id] => xxxx [object] => charge [amount] => 3700 [amount_refunded] => 0 [application] => [application_fee] => [balance_transaction] => stdClass Object ( [id] => xxxxx [object] => balance_transaction [amount] => 3700 [available_on] => 1511568000 [created] => 1511035596 [currency] => aud [description] => Kinu Coaching - Order 863 [fee] => 136 [fee_details] => Array ( [0] => stdClass Object ( [amount] => 12 [application] => [currency] => aud [description] => GST [type] => tax ) [1] => stdClass Object ( [amount] => 124 [application] => [currency] => aud [description] => Stripe processing fees [type] => stripe_fee ) ) [net] => 3564 [source] => xxxxx [sourced_transfers] => stdClass Object ( [object] => list [data] => Array ( ) [has_more] => [total_count] => 0 [url] => /v1/transfers?source_transaction=xxxxxx ) [status] => pending [type] => charge ) [captured] => 1 [created] => 1511035596 [currency] => aud [customer] => [description] => Kinu Coaching - Order 863 [destination] => [dispute] => [failure_code] => [failure_message] => [fraud_details] => stdClass Object ( ) [invoice] => [livemode] => [metadata] => stdClass Object ( [Customer Name] => John Hill [Customer Email] => xxxxxxx ) [on_behalf_of] => [order] => [outcome] => stdClass Object ( [network_status] => approved_by_network [reason] => [risk_level] => normal [seller_message] => Payment complete. [type] => authorized ) [paid] => 1 [receipt_email] => [receipt_number] => [refunded] => [refunds] => stdClass Object ( [object] => list [data] => Array ( ) [has_more] => [total_count] => 0 [url] => /v1/charges/xxxxxxx/refunds ) [review] => [shipping] => [source] => stdClass Object ( [id] => xxxxxx [object] => card [address_city] => Crows Nest [address_country] => AU [address_line1] => 4/143 Ernest St [address_line1_check] => pass [address_line2] => [address_state] => NSW [address_zip] => 2065 [address_zip_check] => pass [brand] => Visa [country] => US [customer] => [cvc_check] => pass [dynamic_last4] => [exp_month] => 11 [exp_year] => 2018 [fingerprint] => kaaQAg7VRzBgc1V3 [funding] => credit [last4] => 4242 [metadata] => stdClass Object ( ) [name] => John Hill [tokenization_method] => ) [source_transfer] => [statement_descriptor] => [status] => succeeded [transfer_group] => ) 11-19-2017 @ 07:08:15 - Success: Stripe charge complete (Charge ID: ch_1BPcaGBP8kUOERQqS8y4MIkF)Notice the “Success” is over 1 minute since the “Processing request”
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