Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter herculesasl

    (@herculesasl)

    I wanted to also show you this image on chrome console.
    It seems that it’s sending data but for some reason it’s doing nothing at all.
    I repeat all those started almost 10 days ago without anything new on the site.

    https://drive.google.com/open?id=19Nc3AK07BymX3vavvrybyqTJgeFF3USQ

    Hi,

    Thanks for using our plugin and reaching out. Sorry to hear you are experiencing problems with your feed.

    We have actually written a blog post about feeds that are stuck, see: https://adtribes.io/help-my-feed-processing-is-stuck/

    You could also try disabling/enabling our plugin as that recreates the cron events needed for the automated updates.

    All the best,
    Eva

    Thread Starter herculesasl

    (@herculesasl)

    I have enabled, disabled, deleted, installed 6 previews versions, all with no result.
    I read about the wp-cron, but it was enabled. I stopped it, enabled it again… still nothing.
    I tried changing php versions, from 7.3 back to 7.2 back to 7.1 back to 7…. and then again to top… still nothing.
    Eventually i changed servers (same characteristics, same OS, same php’s, same apache, same mysql, same versions on everything) and it magically worked!!! With no change at all….

    So please because i will loose my head, what does the plugin needs and might stop working ?

    The plugin requires:

    – PHP 5.6 at least, preferably 7
    – WooCommerce 3.5
    – WP 4.5 or higher
    – And of course a working WP-cron

    Based on what you are describing the issue you are experiencing does have something to do wit your website/wordpress/server configuration.

    Best
    Eva

    Thread Starter herculesasl

    (@herculesasl)

    I have all the requirements and more for the plugin to work. That’s not the issue.
    A working wp-cron was not the issue. It was OK.
    And all the website/wordpress configuration was the same. I was a backup.
    It has something to do with the server, but not even Apache was giving any errors.

    That’s why i send you and image of the processes because i thought that maybe from your experience you found something like that again.

    Anyway, let’s close the issue here, and when i found out what it was i will reply back with the answer. It might help other people too.

    No the screenshot you showed doesn’t ring any bell with us unfortunately. What makes you think that that behaviour was caused by our plugin?

    Best
    Eva

    Thread Starter herculesasl

    (@herculesasl)

    The only problem was with the plugin it self. Everything else was working perfectly with no issue.
    I did disabled all other plugins to see if something else was the problem.

    The only thing it’s the web server, something small, a detail that i missed somehow.
    If i find out i will let you know.

    I will create a new vps this week and install everything again and restore a backup of the same site, just to see whats going on.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Processing Stuck on (13%)’ is closed to new replies.