Processing taking long and making feeds blank

Hi cath88,

Sorry to hear you are experiencing issues with the plugin. Typically these kind of issues are related to:

– WP cron issues;
– Directory permissions;
– PHP versions.

That is why we have just pushed out a new release of the plugin (3.7.8) in which you will find a new tab called ‘Plugin systems check’ (in the settings section). Can you update the plugin and see if all three checks are on ‘True’ ?

Have a wonderful weekend,
Eva

Hi, I have upgraded the plugin just in time to find that another feed had completely gone blank until I needed to manually refresh it. Everything using the modules new checks is fine.

I believe that I’m having the same problem. I installed your plugin yesterday. After setting up a feed and generating the feed, it indicates it’s ‘processing 0%’ for hours and never completes the feed. When I view the feed file, it contains only the firste row of labels (id, name, etc).
WP Cron is enabled, PHP version is okay (7.2), and the product feed directory is writable…all three checks are true. I have deactivated any programs the would have a firewall, caching, etc.
Thanks in advance for your help.

Hi swede61874,

Could you go to the “Manage feeds” page and add this to your URL &debug=true

Your URL should look something like this now
….wp-admin/admin.php?page=woosea_manage_feed&debug=true

On the screen you should now see a box with a red line on the left side. Could you copy / past the content of that box and e-mail it to me at [email protected]? Please refer to this topic. It will help us understand how you have configured your product feed.

All the best,
Eva

Assuming the issue at hand has been solved and our assistance is no longer needed I am going to close this issue for housekeeping reasons now. Please feel free to reach out again whenever you need further assistance.

All the best,
Eva