Product Variation Swatches not showing…

  • Resolved amino01

    (@amino01)


    4 years, 6 months ago

    Hey everyone, I need to fix this as soon as possible…
    I want to show color variation swatches (for clothes and shoes…), but when I try to add them, I can’t find the “Variations” section so I can show variations in the single product page. Something weird happens, in the 1st screenshot, I just refreshed the page (approx. 1 second after refreshing), the “Variations” section shows normally, but when the page is fully loaded, it’s no longer there (2nd screenshot)…
    I don’t really know what’s causing this, is it some caching matter? It will be so much appreciated if you have any idea guys, thank you so much.

    • This topic was modified 4 years, 6 months ago by amino01.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    As you described, I see that the Variations tab is showing in the first screenshot but not in the second one.

    In the second one, I also see that the Product Type is set to “External / Affiliate Product”. By default, that product type will not have a Variations tab shown — that Product type is just for linking out to a product on some other site. It’s the same on my personal site:

    external
    Link to image: https://d.pr/i/KlwiJJ

    Please try switching the product type to Variable Product instead and see if the Variations tab comes back. There’s more info about Variable Products in our docs here:
    https://docs.woocommerce.com/document/variable-product/

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @amino01

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Product Variation Swatches not showing…’ is closed to new replies.