Product Add-ons price not updating in checkout

  • Erehr

    (@kamilwrona)


    12 months ago

    Found a small but potentially serious issue when used with Product Add-Ons extension.

    In my shop I have 2 currencies limited to 2 countries. (PLN for Poland, € for Germany).Thanks to that the switcher don’t display at all and the only way user can change currency is by changing country on checkout page.

    The issue is that by changing it there the price of product add-ons is not updated. It changes the currency but not the price. So if addon was 90 PLN for Poland changing the country to Germany makes the addon cost 90 €, not 20.

    After the change going back to product page shows the correct addon price.

    Also couldn’t set addon price manually per currency but found this issue on your forum (impossible to set/edit manual prices for secondary currencies). Downgrading the plugin fixed that but the issue with price not updating remains.

    • This topic was modified 12 months ago by Erehr.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter Erehr

    (@kamilwrona)

    Changing currency with switcher also don’t update add-on price both on cart and checkout.

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @kamilwrona,

    So far we don’t have similar reports. Are you using also WPML in your website?

    If it is not the case, I have created a test website with a clean WordPress install. You can access it through this link.
    Please upload only your plugin Product Add-ons to this test install and setup it the same way as in your website. In this way we can check if this is a compatibility issue.

    Regards

    Thread Starter Erehr

    (@kamilwrona)

    Configured. I’m not ussing WPML, only this free and official product add-ons extension from woocommerce.com.

    Made an exaggerated example where product and addon price in $ is double of that in € to show the issue. Change in currency don’t change add-on price of product already in cart.

    View post on imgur.com
    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Thank you for your help, @kamilwrona. I was able to reproduce it as well.

    I’ve escalated this issue to our devs, I’ll keep you updated of any progress in this matter.

    Regards,
    Andrés

    Thread Starter Erehr

    (@kamilwrona)

    Is there any progress on fixing the issue? Thank you.

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @kamilwrona,

    Unfortunately, we don’t have any progress on this issue.
    I’ll let you once we have any updates.

    Regards

    I have the same issue, so I am commenting so I will be notified progress as well.

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello @kyrajoy,
    Thank you this new report, we will keep this thread updated.

Viewing 8 replies - 1 through 8 (of 8 total)
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