Product Adding & Order Issue
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Hi, I am having an issue with my woocommerce. I recently added a product at 12:00 AM and published it. After that, at 12:04 AM I purged all cache and clicked on ‘add new product’ again, and added another. The previous product is removed automatically.
2nd issue. I have created a custom order and completed it, after creating another custom order, when I clicked add items and added a product the previous invoices all products are coming there.
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Hello @fathi1999!
For better assistance, please share your WooCommerce error logs and System Status on this thread so we can take a look at your configuration and check the issue further:
System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).
Cheers!
### WordPress Environment ### WordPress address (URL): https://baahstore.com Site address (URL): https://baahstore.com WC Version: 6.5.1 REST API Version: ? 6.5.1 WC Blocks Version: ? 7.4.3 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.29 PHP Post Max Size: 10 GB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.83.1 OpenSSL/1.1.1o SUHOSIN Installed: – MySQL Version: 5.7.38 Max Upload Size: 10 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? 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Hide errors from visitors: ? ### Active Plugins (31) ### All-in-One WP Migration: by ServMask – 7.59 Enable/Disable Auto Login when Register: by Aftab Husain – 1.0.0 XTEMOS Post Types plugin: by – 1.13 Contact Form 7: by Takayuki Miyoshi – 5.5.6.1 Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.4 Dynamic Featured Image: by Ankit Pokhrel – 3.7.0 Site Kit by Google: by Google – 1.74.0 Insert Headers and Footers: by WPBeginner – 1.6.2 Jetpack: by Automattic – 10.9.1 WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.7 Slider Revolution: by ThemePunch – 6.5.20 Safe SVG: by 10up – 2.0.1 ShortPixel Image Optimizer: by ShortPixel – 4.22.9 Import Export WordPress Users and WooCommerce Customers: by WebToffee – 2.3.0 W3 Total Cache: by BoldGrid – 2.2.1 WCFM - WooCommerce Frontend Manager: by WC Lovers – 6.6.4 WCFM - WooCommerce Multivendor Marketplace: by WC Lovers – 3.5.5 WCFM - WooCommerce Multivendor Membership: by WC Lovers – 2.10.4 SSLCommerz Payment Gateway: by Prabal Mallick – 4.0.2 Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.0 Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.5 Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.5 Wholesale For WooCommerce Lite: by wpexpertsio – 1.6.1 WooCommerce Conversion Tracking: by weDevs – 2.0.9 WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 2.14.5 WooCommerce: by Automattic – 6.5.1 Wordfence Security: by Wordfence – 7.5.10 Yoast SEO: by Team Yoast – 18.9 YITH WooCommerce Compare: by YITH – 2.14.0 YITH WooCommerce Wishlist: by YITH – 3.9.0 ### Inactive Plugins (0) ### ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Settings ### API Enabled: – Force SSL: – Currency: BDT (??) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #6 - /shop/ Cart: #7 - /cart/ Checkout: #8 - /checkout/ My account: #9 - /my-account/ Terms and conditions: #1982 - /terms-conditions/ ### Theme ### Name: Basel Version: 5.6.1 Author URL: https://themeforest.net/user/xtemos Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: basel/woocommerce/archive-product.php basel/woocommerce/cart/cart.php basel/woocommerce/cart/cross-sells.php basel/woocommerce/cart/mini-cart.php basel/woocommerce/checkout/form-checkout.php basel/woocommerce/checkout/thankyou.php basel/woocommerce/content-product-cat.php basel/woocommerce/content-product.php basel/woocommerce/content-single-product.php basel/woocommerce/content-widget-product.php basel/woocommerce/global/breadcrumb.php basel/woocommerce/global/form-login.php basel/woocommerce/global/quantity-input.php basel/woocommerce/loop/loop-end.php basel/woocommerce/loop/loop-start.php basel/woocommerce/loop/no-products-found.php basel/woocommerce/loop/orderby.php basel/woocommerce/loop/pagination.php basel/woocommerce/loop/sale-flash.php basel/woocommerce/myaccount/form-login.php basel/woocommerce/product-searchform.php basel/woocommerce/single-product/add-to-cart/variable.php basel/woocommerce/single-product/meta.php basel/woocommerce/single-product/product-image.php basel/woocommerce/single-product/product-thumbnails.php basel/woocommerce/single-product/related.php basel/woocommerce/single-product/sale-flash.php basel/woocommerce/single-product/tabs/tabs.php basel/woocommerce/single-product/title.php basel/woocommerce/single-product/up-sells.php basel/woocommerce/single-product.php ### Action Scheduler ### Complete: 1,375 Oldest: 2022-04-21 16:47:45 +0000 Newest: 2022-05-22 16:16:14 +0000 Failed: 5 Oldest: 2021-06-07 06:19:21 +0000 Newest: 2022-01-05 11:55:09 +0000 Pending: 1 Oldest: 2022-05-23 08:44:31 +0000 Newest: 2022-05-23 08:44:31 +0000 ### Status report information ### Generated at: 2022-05-22 22:32:26 +06:00
Thanks for getting back to us @fathi1999!
Your system status looks good to me. Can you please share your Error log with us?
Error Log can be found under WooCommerce > System Status > Logs (if available).
- The topic ‘Product Adding & Order Issue’ is closed to new replies.