• Resolved Md Fathi Rahman

    (@fathi1999)


    Hi, I am having an issue with my woocommerce. I recently added a product at 12:00 AM and published it. After that, at 12:04 AM I purged all cache and clicked on ‘add new product’ again, and added another. The previous product is removed automatically.

    2nd issue. I have created a custom order and completed it, after creating another custom order, when I clicked add items and added a product the previous invoices all products are coming there.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @fathi1999!

    For better assistance, please share your WooCommerce error logs and System Status on this thread so we can take a look at your configuration and check the issue further:

    System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    Cheers!

    Thread Starter Md Fathi Rahman

    (@fathi1999)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://baahstore.com
    Site address (URL): https://baahstore.com
    WC Version: 6.5.1
    REST API Version: ? 6.5.1
    WC Blocks Version: ? 7.4.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 5.9.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 10 GB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.83.1
    OpenSSL/1.1.1o
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.38
    Max Upload Size: 10 GB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
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    ### Templates ###
    
    Overrides: basel/woocommerce/archive-product.php
    basel/woocommerce/cart/cart.php
    basel/woocommerce/cart/cross-sells.php
    basel/woocommerce/cart/mini-cart.php
    basel/woocommerce/checkout/form-checkout.php
    basel/woocommerce/checkout/thankyou.php
    basel/woocommerce/content-product-cat.php
    basel/woocommerce/content-product.php
    basel/woocommerce/content-single-product.php
    basel/woocommerce/content-widget-product.php
    basel/woocommerce/global/breadcrumb.php
    basel/woocommerce/global/form-login.php
    basel/woocommerce/global/quantity-input.php
    basel/woocommerce/loop/loop-end.php
    basel/woocommerce/loop/loop-start.php
    basel/woocommerce/loop/no-products-found.php
    basel/woocommerce/loop/orderby.php
    basel/woocommerce/loop/pagination.php
    basel/woocommerce/loop/sale-flash.php
    basel/woocommerce/myaccount/form-login.php
    basel/woocommerce/product-searchform.php
    basel/woocommerce/single-product/add-to-cart/variable.php
    basel/woocommerce/single-product/meta.php
    basel/woocommerce/single-product/product-image.php
    basel/woocommerce/single-product/product-thumbnails.php
    basel/woocommerce/single-product/related.php
    basel/woocommerce/single-product/sale-flash.php
    basel/woocommerce/single-product/tabs/tabs.php
    basel/woocommerce/single-product/title.php
    basel/woocommerce/single-product/up-sells.php
    basel/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 1,375
    Oldest: 2022-04-21 16:47:45 +0000
    Newest: 2022-05-22 16:16:14 +0000
    
    Failed: 5
    Oldest: 2021-06-07 06:19:21 +0000
    Newest: 2022-01-05 11:55:09 +0000
    
    Pending: 1
    Oldest: 2022-05-23 08:44:31 +0000
    Newest: 2022-05-23 08:44:31 +0000
    
    ### Status report information ###
    
    Generated at: 2022-05-22 22:32:26 +06:00
    

    Thanks for getting back to us @fathi1999!

    Your system status looks good to me. Can you please share your Error log with us?

    Error Log can be found under WooCommerce > System Status > Logs (if available).

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