Product addons CSS classes

  • Resolved gore.m

    (@gorem)


    1 year, 5 months ago

    Hello, we would like to upgrade PA to 6.3.2 from 5.0.3 but we found out that there is maior change in CSS classes, that makes it impossible to style it (update would broke our page layout).
    Classes were changed from addons slug (name) to an ID… problem is that ID is dynamically changed on every page, based on number of addons and possion on page, so it makes it impossible to style.
    We are considering that as bug (because if I checked PA template in plugin DIR, it should work as expected) so I would like to ask you when it will be fixed? If you are not willing to fix that, can you help us to add addon slug (name) to css clases (that’s how it worked before the upgrade)?
    Thanks you very much
    Tom

    PS: I’m asking here because Woocommerce support chat seems to be not working anymore (if chat is not working, I was expecting email reply – but it didn’t happened too).

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hi @gorem ,

    Thanks for reaching out!

    I understand that you have some questions regarding the CSS classes pertaining to the Product Add-ons extension, is this correct?

    I believe you have already submitted a support request directly via WooCommerce.com → My Account → Support however, no response was received, yes?

    Please can you share the ticket number you received after submitting a request so that we can look into this for you.

    Thanks!

    Thread Starter gore.m

    (@gorem)

    HI @beautyofcode,

    yes, you are right.

    I don’t have any ticket number etc. … after ticket submission nothing happened (I have tried that 2 times) and I didn’t get any copy of ticket to my email etc….

    Hi @gorem

    This is quite strange that you did not receive any ticket number after submitting a support request.

    Can you please check if you have any filters on your email or please also check your Junk or Spam folder if the email happens to land there?

    Meanwhile. can you please try the Chat function instead if it makes any difference instead?

Viewing 3 replies - 1 through 3 (of 3 total)
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