Product analytics

  • Resolved strictlymedicinal

    (@strictlymedicinal)


    1 year ago

    I am receiving these warnings when I load the Analytics/Products in the dashboard

    [14-Nov-2023 22:38:56 UTC] PHP Warning: Attempt to read property “post_date” on null in /wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-product-categories-controller.php on line 61
    [14-Nov-2023 22:38:56 UTC] PHP Warning: Attempt to read property “post_date_gmt” on null in /wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-product-categories-controller.php on line 62
    [14-Nov-2023 22:38:56 UTC] PHP Warning: Attempt to read property “post_modified” on null in /wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-product-categories-controller.php on line 63
    [14-Nov-2023 22:38:56 UTC] PHP Warning: Attempt to read property “post_modified_gmt” on null in /wp-content/plugins/woocommerce/includes/rest-api/Controllers/Version3/class-wc-rest-product-categories-controller.php on line 64

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • hrn1995 (woo-hc)

    (@aguinaldodarla)

    Hi @strictlymedicinal

    There can be a few reasons for this error to appear:

    1. There may be some inconsistencies in your product data. This could be caused by a product that was deleted/missing but still has some residual data in the database. Have you recently changed anything on your website?
    2. To isolate the problem, I would also recommend a conflict test. Switch to a default WordPress theme, and then deactivate all plugins except WooCommerce to see if the issue is gone, if yes, that means a theme or a plugin is contributing to the issue. Re-enable each to see which one causes it. You can find a more detailed explanation of how to do a conflict test here.
    3. Can you also please confirm that you’re using an up-to-date version of WooCommerce? Please share a copy of your site’s System Status Report so that we can better understand your site’s current environment. You can find this by navigating to WooCommerce → Status → select Get system report and then Download for support. This will download a TXT file that has the contents of the SSR to share with us.

    I hope this helps!

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Howdy,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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