Product are not hidden

  • I have try to set a product that is “hidden” everyday but it still appears.
    I am using “Restaurant Menu Pro” plugin.

    The said product is sill showing up and is still purchasable.

    The page I need help with: [log in to see the link]

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  • Hi @tomsychau,

    I test our product on our demo website and set up to “hidden” everyday and it still works normally.

    I think there is a conflict with another plugin on your site. In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the Storefront theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Regards,

Viewing 1 replies (of 1 total)
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