Product Attribute Filtering Widget Not Working

  • Resolved maximestd

    (@maximestd)


    4 years, 2 months ago

    Hi,

    The Product Attribute Filtering Widget doesn’t work on my sidebar. After some research, I found that create a new product and add attributes work. But after adding attributes on old products, i saw they doesn’t appear on sidebar with the widget. So I think that old products are the problem.

    I tried regenerate Product Lookup Table but nothing change.

    I don’t know what do do now. Can someone help me please ?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi !
    I have the exact same problem since today. I just updated woocommerce and WordPress to last version.

    Everything was working well before the update.

    I switched to Twenty Sixteen Theme, and Disabled EVERY plugins, just kept woocomerce activated. The filters doesn’t work !

    I must mention that I tested with another filtering plugin (not the woocommerce default one) and it works…

    Something is wrong !

    • This reply was modified 4 years, 2 months ago by Florent.
    • This reply was modified 4 years, 2 months ago by Florent.

    UPDATE : Using WP Rollback.
    Rollback to Woocommerce 4.3.0 fix the issue !!!!
    I’m not going to do this on my LIVE website, I did it on a copy of it.

    So there is definitly something wrong with woocommerce.

    Once again, using default theme, every others plugins desactivated…

    ——–
    4.5.0-rc.3 tested, filters not working.
    4.4.1 : Not working
    4.4 : Not working
    4.3.3 : Working
    4.3.0 : working

    —————
    4.4 Changelog :
    * Fix – The filtering widget now works as expected with variable products, displaying those products for which visible variations are available. #26260

    Well, I believe something wrong been made here.

    • This reply was modified 4 years, 2 months ago by Florent.
    • This reply was modified 4 years, 2 months ago by Florent.

    Ok, Woocommerce team is already working on it…
    https://github.com/woocommerce/woocommerce/issues/27519

    QUICK FIX :
    plugins/woocommerce/includes/widgets/class-wc-widget-layered-nav.php

    Line 362, Replace :
    $exclude_variable_products_tax_query_sql = $this->get_extra_tax_query_sql( 'product_type', array( 'variable' ), 'NOT IN' );

    By :
    $exclude_variable_products_tax_query_sql = $this->get_extra_tax_query_sql( 'product_type', array(), 'NOT IN' );

    • This reply was modified 4 years, 2 months ago by Florent.
    • This reply was modified 4 years, 2 months ago by Florent.
    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    A fix was released, please update to WooCommerce 4.5.2 and that should fix this issue: https://github.com/woocommerce/woocommerce/issues/27519#issuecomment-692254648

    Feel free to get back to us in case you have any additional questions!

    Plugin Support Tseten a11n

    (@tibetanitech)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Hey, I have the same problem. Woocommerce version 4.6.0. Has anyone else this problem again?

    tweetychong83

    (@tweetychong83)

    Yeah, product filtering using attributes is not displaying. I am using version 4.6.1 now.
    Need help.

    Product attribute filtering in sidebar widgets not displaying on product details pages not working on Woo Version 4.7.1. Any solutions to date, I don’t see a response RE it not working on 4.6.1. Main feature of clients’ sites, need help as well!

    Any solution? i have the same error

    Hi,

    I’m new to WooCommerce and working on a brand new install, brand new site, using WooCommerce Version 5.4.1, and have the same problem. None of the filters work, with or without a plugin. They never worked from the start so I tried 3 different filter plugins after the original WooCommerce install thinking that a plugin was needed, creating a new widget for each one.

    At first, I thought it was the fact that we had just migrated the content and products and the attributes were messed up. I fixed that and it still didn’t work.

    Nothing works, nothing happens when a filter is selected or the page just hangs on loading using no plugins. On top of that, all the original widgets in the sidebar lost their styling from the premium theme once I placed them back on the sidebar. There seems to be a problem with styling CSS too on the sidebar as none of the widgets I created for the different filter plugins aligned properly.

    I disabled all the installed plugins on the site and tried the default filters with the Storefront theme and the filters didn’t work either.

    The search occasionally returns random empty pages when I know there are products that fit the query. It’s random and hard to reproduce.

    There is no previous version to revert to since this is a fresh install. I don’t know what else to do. Any suggestions are greatly appreciated.

Viewing 10 replies - 1 through 10 (of 10 total)
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