Product availability not updating

  • Resolved Coraline Ribière

    (@coralinerib)


    5 years, 5 months ago

    Hello,
    I used your plugin to create a feed on Google Shopping and all worked great.
    But on Wednesday, I updated the quantity of some products of the shop, that were out of stock and today I discovered that the availability status on Google is always “Out of stock”

    The feed is updated everyday and I try to enforce a new update but my products are still out of stock on Google.

    Could you help me please ?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Coraline, offtopic. How did you exclude out of stock products from the feed?

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @coralinerib,

    When you look at the feed, do you see the products in the feed stated as out of stock?
    So has Google got the correct feed?

    Plugin Author AukeJomm

    (@aukejomm)

    Hey @coralinerib
    Is this still an issue?
    Have you solved the “out of stock” issue?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @coralinerib,

    I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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