Product availability problem

  • Resolved inactive

    (@inactive)


    3 years, 7 months ago

    I have a problem with the products. I decided to have a new store – the products were uploaded by CSV from the previous store.
    I noticed that the products that were added again in the xml store show that they are available (instock), unfortunately all other products that were imported from the other xml store show that they are out of stock

    What could be the problem? All products have the same settings – the only difference is that it was imported, not added manually

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    Hello @inactive,

    When you look in the woocommerce product settings. Does the imported products have the stock status set to in stock? Is it happening with product variations, simple products or all products?

    If you create a test feed and check the stock status in the feed itself, are those products set to out of stock? (could you share an URL to the XML?)

    if you reset the product stock status and save it is it reflected in the feed?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Sorry, double reply.

    Thread Starter inactive

    (@inactive)

    Hi,

    The creation of new products made them appear in XML according to the data – Simple Product – in stock.

    Products that were imported from CSV from another store (also woocommerce) unfortunately still have – out of stock.
    I changed it in bulk to stock management, entered for example the quantity 1000, then turned off stock management, set the availability “in stock” and saved again.

    I did a re-creation of the XML file. I changed one product’s inventory setting individually and it shows as “in stock”, other others are still “out of stock”.

    I am divided into categories, so I drop 1 link where there are products that are newly added and those that are imported.

    Link: https://strefabeauty.eu/wp-content/uploads/wppfm-feeds/Przed%C5%82u%C5%BCanie-rz%C4%99s-akcesoria-aplikatory-lifting-p%C4%99dzle.xml

    According to the settings, all products that are in XML are available and have “in stock”

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @inactive,

    If I check the feed now, all products seem to be in stock. Where you able to solve the issue?

    Plugin Contributor Michel Jongbloed

    (@michel-jongbloed)

    Hello @inactive,

    I hope we were successful in helping you resolve your issue with our Feed Manager plugin! Since we have not heard back from you in the past 2 weeks and we don’t want to leave tickets open forever, I will now be marking this support topic as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)
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