• Resolved alexcrz

    (@alexcrz)


    Hello, I installed the Product Bundles Plugin on my woocommerce website, but when I add a bundle product into the cart, the price remains 0.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Igor H

    (@ihereira)

    Hello there,

    It sounds like you are a licence holder, in this case, since WooCommerce Product Bundles is a premium plugin, you are eligible for WooCommerce official support.

    `Please contact us at WooCommerce.com > My Account > Support. You may need to register before you can access that page.

    Be sure to include a link to this forum thread, so that we can keep track of what’s already been done.

    Thread Starter alexcrz

    (@alexcrz)

    Hello,

    well I’ve tried that, but for some reason I can’t submit this request or reach someone. If I go to
    https://woocommerce.com/product-category/woocommerce-extensions/developed-by-woo/
    I just get redirected to the plugin page with no possibility to speak with someone.. even if the extension has been paid..

    MayKato

    (@maykato)

    Hi @alexcrz

    It looks like this thread has been marked as resolved. If you are still having trouble contacting us at WooCommerce.com, please let us know!

    Thread Starter alexcrz

    (@alexcrz)

    @maykato I have already tryed to do that, the thread it haven’t been resolved, the plugin can you give me a direct contact for https://woocommerce.com/products/product-bundles/ plugin support, I just get redirected..

    Margaret S. woo-hc

    (@margaretwporg)

    Hi @alexcrz

    Kindly note that there is no direct contact or a provision to speak. As WooCommerce Product Bundles is a premium plugin, you need to submit a ticket at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page. Once your ticket is submitted we will be able to help you further there.

    I understand that you’ve been having difficulty submitting a ticket. Sorry to hear about this. In that case, you can get in touch with the WooCommerce.com support team by emailing [email protected]. We can help out further from there.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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