Product Categories Wrong Display

  • Resolved eleword

    (@eleword)


    5 years ago

    My product categories are not displaying correctly. The first product view is too small. I dont know how to style it. The second tab does not display my products. Also when i go back on the first tab, the product is missing. I dont know why is this happening. I would also like to know how can i make the background bigger. I will post 3 pictures to see what i mean.

    https://ibb.co/CzDDgWm
    https://ibb.co/YZW9XsH
    https://ibb.co/bLxHz2S

    • This topic was modified 5 years ago by eleword.
Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author QuantumCloud

    (@quantumcloud)

    It could be a Javascript conflict. Please share the page link so we can check the browser console and source code.

    Thanks

    Thread Starter eleword

    (@eleword)

    I use it on localhost. Here are 2 pictures of the object inspector. On the second picture the inspector changes color to grey

    https://ibb.co/P9cQJr8
    https://ibb.co/WkHXbPk

    Plugin Author QuantumCloud

    (@quantumcloud)

    Please check the Console tab any error or warning. It could also be a CSS conflict that will not show up in the console. To test it thoroughly, we need to check a Live URL.

    Thread Starter eleword

    (@eleword)

    These are the errors that appear in my console.
    https://ibb.co/tQs26wd

    Plugin Author QuantumCloud

    (@quantumcloud)

    What is the PHP version on your local server?

    Plugin Author QuantumCloud

    (@quantumcloud)

    Also, can try the following steps to isolate the issue?
    1. Switch to a different theme and see if that fixes the issue.
    2. Deactivate the plugins one by one and test after each to see if that fixes the issue

    Thanks

    Thread Starter eleword

    (@eleword)

    My PHP version is 7.3.10

    When i switched theme the plugin worked. I guess it has something to do with the theme pages?

    • This reply was modified 5 years ago by eleword.
    • This reply was modified 5 years ago by eleword.
    Plugin Author QuantumCloud

    (@quantumcloud)

    Yes, sounds like a conflict with the theme. Which theme is it? We can try duplicating the issue on our end.

    Thanks

    Thread Starter eleword

    (@eleword)

    It’s OceanWP Version: 1.7.2. I can’t figure out now what do i have to change in the customize section

    Plugin Author QuantumCloud

    (@quantumcloud)

    We will check with the theme and see if we can find and fix the issue. Please allow us some time.

    Thanks

    Thread Starter eleword

    (@eleword)

    I am waiting for your reply. Thank you very much!

    Thread Starter eleword

    (@eleword)

    I finally found the issue. I changed the language on the category section to English and it worked fine. Can you support more languages on this plugin?

    • This reply was modified 5 years ago by eleword.
    Plugin Author QuantumCloud

    (@quantumcloud)

    Oh. What language was it originally? We will check it out.

    Thread Starter eleword

    (@eleword)

    My initial language was Greek. I would be very appreciated if you could add it on this plugin.

    Plugin Author QuantumCloud

    (@quantumcloud)

    Apologies for the late reply because of all the corona virus situation.

    Can you confirm from where the Greek language is set? Are you using WPML or any other plugin or the WP language setting? Please share a screenshot.

    Thanks

Viewing 15 replies - 1 through 15 (of 17 total)
  • The topic ‘Product Categories Wrong Display’ is closed to new replies.