Product Categories in Dashboard disappear

  • Resolved wsk2120

    (@wsk2120)


    3 years, 11 months ago

    Hallo there,

    I recently changed my theme from Astra to Twenty fourteen becauseof a Theme plugin conflict. Then the Pruduct Categories I added before somehow dont show anymore in Dashboard, althought they still exist.

    Screenshot

    On the up-right side, there are still 33 items, but they actually dont show in the board. I can still find all categories through the “search categories” button.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @wsk2120,

    That’s a really interesting issue. ??

    Could you please navigate to WooCommerce > Status > Tools and “Regenerate” the “Product lookup tables”? Additionally, please clear “WooCommerce transients”, then check to see if that resolves the issue.

    If the issue persists, could you please share your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

    Thread Starter wsk2120

    (@wsk2120)

    Hallo Sunday,

    I have somehow fixed the problem through adding a new parent Category above all categories, which I found through search button. Once I add a parent category to a vanished categogy, it shows again in the board.

    Thank you for you reply anyway!

    Hi there,

    I am glad to know that you have got it sorted already. If you have further questions, please feel free to open a new topic.

    Thank you ??

Viewing 3 replies - 1 through 3 (of 3 total)
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