Product categories not displaying on the shop page?

  • Resolved suncoastorganics

    (@suncoastorganics)


    6 years, 4 months ago

    We are unfortunately having issues with the oceanwp theme and woocommerce.

    This is our first site using wordpress so we do not know if it is the theme or woocommerce.

    The one we need to get dealt with now is the theme not displaying some categories on the shop pages. We have 6 separate main categorizes and only 4 of them are displaying on our shop page. But when we set it to display the products all of them are displayed. We have had this issue on other pages.

    We check the 4 main categories that are displaying on the shop page and compared them to the two that are not and they are exactly the same.

    Has anyone else experienced this?

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  • Thread Starter suncoastorganics

    (@suncoastorganics)

    Ok Guys,

    We were able to fix this but either woocommerce or oceanwp has some slight glitches.

    To fix the issue we created a text category and added a product to it ( not a sub category ) then it showed up on the shop page. So we added two categories and it was still there. We then removed the product from under the main category and it still showed on the shop page.

    After that we added a product to both of the main categories that were not showing and they showed up on the page. We then removed the individual product from both of them and they stayed on the page.

    We then removed the categories from the test page and though it would disappear from the shop page. It did not. It stayed on the shop page, and still showed that it had products under it, when it was empty. We refreshed the page several times and opened it in new browsers but the test category was still there.

    We had to delete the category to get it off the shops page.

    The only plugin we are running that interacts with the theme and woocommerce is elementor.

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