Product categories not showing

are you using version 2.0.15 of woocommerce?

Can you send a link?

Kadence Themes

no, 2.0.16

Your shop page isn’t connected with woocomerce. You need to set up your store correctly in the wocommerce settings.

Your categories are pointing to the wrong permalinks, should be:

https://www.wob-worksonbikes.com/product-category/parts/

sorry. i do not understand.

You had two pages named the same thing. The one in your menu was different from the one set by woocommerce as your shop page.

yes. there are two. they are aparently the same.
the real shop is https://www.wob-worksonbikes.com/products-page and is perfectly connected.
i do not understand the product categories issue.

You haven’t made any product categories… which is why those links lead no where. You need to create product categories and then in the menu link to them.

Kadence Themes

i have created product categories.
no ideas where the are gone.
i have just created one now but is not listed.

if you try to add the category parts, you will see that the slug will be parts-4. that means that i have already created 3 ctaegories with the same name.

Will you believe me know that you need to contact your host. Your database has issues.

thank you ben for your patience.

i have reinstalled wp and updated woocommerce. now works.

Great!

Hi, I seem to be having the same problem as monica.favara. Only thing is, I don’t really know how to reinstall wp, as it is installed on my hosting site. I’d be willing to try to reinstall, but I am not sure if there is a work around. Of course, the hosting site has a backup of my files. Thank you for taking the time to look into this.

Hey Precious Sikazwe,
If your issue is the same and cannot be fixed by above tips then you would need to contact your host.
Please start a new thread next time:)

Hannah