• Resolved triangl3

    (@triangl3)


    Hello,
    I have a problem with the Woocommerce Product Widget.
    I am using the ColibriWP template.
    I can’t define the number of product per row/column on mobile display:
    https://postimg.cc/rD7r7kPR


    When I change those column and row values, the result, on computer web browser is well changing.
    But on mobile, it always stays the same. Always 1 row, 1 column.
    Why those rows/coumns parameters are not effective on mobile phones?


    • This topic was modified 7 months, 4 weeks ago by triangl3.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Shameem a11n

    (@shameemreza)

    Hi @triangl3,

    This issue is likely due to the responsive nature of the ColibriWP theme, which is designed to optimize the display for mobile devices.

    By default, most responsive themes, including ColibriWP, display products in a single column on mobile devices to ensure a better user experience. Multiple columns could make the product images and text appear too small on mobile screens.

    If you still wish to have multiple products per row on mobile, you would need to customize the theme’s CSS to override the default setting.

    Please note that, since this is a third-party theme which we don’t provide support for (please see our Support Policy), it would be best to reach out to the theme’s developers for further assistance here. I am sure they will have no problem supporting you there.

    I hope this clarifies your query. Let us know if you have any other questions.

    Thread Starter triangl3

    (@triangl3)

    Thanks @shameemreza.
    WPColibri support is also telling me to join Woocommerce support… -_-

    Hey, @triangl3!

    WPColibri support is also telling me to join Woocommerce support… -_-

    I understand this is a frustrating situation.

    As my colleague mentioned, on any responsive theme you would probably need to need to customize the theme’s CSS to override the default setting.

    Even if this wasn’t a third-party theme, we can’t provide support for code customization as per our support policy. So we can really help with that.

    We directed you to the theme’s support as they might help you customize it and it is also better to get help from people who have experience with that specific theme.

    But you can visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack. We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there too so you might be able to find the help you need.

    I hope this was clarifying. Please let us know if there’s anything else we can do to help or if you have any questions.

    Have a wonderful day!

    Plugin Support Shameem a11n

    (@shameemreza)

    Hi @triangl3,

    Are you using the default All Products block? If not, they shouldn’t refer to us.

    However, as my colleague mentioned, we don’t offer customization per our support policy. But don’t worry; you can add this custom CSS to your site to achieve your goal (Appearance > Customize > Additional CSS):

    @media (max-width: 480px) {
      .wc-block-grid.has-6-columns .wc-block-grid__products {
        display: block;
        columns: 2 !important;
      }
    }

    Once you’ve added the custom CSS above, your product lists will be displayed in two columns on mobile devices.

    I hope this helps! Let us know how that goes.

    Thread Starter triangl3

    (@triangl3)

    It works fine! The view stays the same on PC and adapts on mobile!
    Thank you very much @shameemreza!
    I really appreciate your effort and your reactivity.

    Plugin Support Beauty of Code (woo-hc)

    (@beautyofcode)

    Hey there ??

    I’m really glad to hear that the solution @shameemreza provided did the trick!

    I’ll go ahead and mark this as resolved however, feel free to?create a new topic?if you need any further help.

    Also, if you have a minute, we’d love it if you could leave us a review:

    https://www.ads-software.com/support/plugin/woocommerce/reviews/

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
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