Product complement don’t show in cart/checkout

  • miguelgomis

    (@miguelgomis)


    4 weeks ago

    Since the last update, the product add-on is not added to the cart. You can see it in the product as such and how it is recalculated, but when you click on add to cart, it does not add it and shows the base price of the product without the add-on. We are having purchases of that product without correctly adding the add-on. Do you need a solution please?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • SAME PROBLEM here. I updated to 4.14.1 and it STILL is not fixed

    Plugin Support crodriguez1991

    (@crodriguez1991)

    Hello there,

    I hope you’re doing well :D.

    I checked the link you shared with us but I cannot see the addons in the product.

    Could you please share with me the product that has our addons added in the product?

    I’m looking forward your response.

    Have a good day.

    Try update 4.14.2, it fixed my problem. It’s a fresh release, about 8 hours.

    Plugin Support Vanesa

    (@vanesarodriguez)

    Hello!

    We have applioed a fix for this in the last release of the plugin so, please, update it.

    Let us know if you have any more doubts or issues.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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