Product Count is showing wrong

  • Resolved Sai Praveen

    (@saip1540)


    1 year, 8 months ago

    Hi

    So I use woo commerce to build my e commerce website. I have approx 4000 products but on opening my products lists. I have seen that its shows All (26,283) | Published (25,706) when hardly I have around 3000 products.

    Is this issue with the database or database tables.

    Link : https://ibb.co/QQfcyF5

    Any suggestion will be really appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @saip1540 ,

    Thanks for reaching out!

    It seems like there’s a discrepancy between the actual number of products you have and the number being displayed in your WooCommerce product list, is this correct?

    This could potentially be an issue related to your database or database tables, but it could also be due to other factors such as caching, plugins, or themes.

    As a first step, I’d suggest navigating to?WooCommerce → Status → Tools, and doing the following:

    • WooCommerce transients – Clear
    • Expired transients – Clear
    • Term counts–?Recount terms

    It is always recommended that you have a good backup of your full site and database in place before doing this, so that, should something go wrong, you are able to easily restore your site.

    Next, please clear your browser cache and see if this makes any difference.

    If this makes no difference, please can you share the following with us here:

    • System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

    Cheers!

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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