Product description

Hi @emilena,

Thank you for contacting us. I hope you are doing well.

Could you please share the screenshot and highlight where you would like to add descriptions?

Regarding the “amount automatically selected” feature, I have attached the screenshot for your reference. This will help you better understand the feature: simply select the amount and it will be set as the default.

Screenshot Link

Regarding the credit card field, Unfortunately, we are unable to modify the credit card field as it is sourced from the Square API.

Hope to hear from you soon.

Thanks and regards,
WP Experts Support Team

Hi @usamaazad99,
I am unable to add screenshot, but I will try to explain clearly.

we have one amount only per payment form and one product. So right near the amount we need to add product description.
And the amount is selected in the edit form but on the page it says select amount anyway even if we have only one amount. So we want this amount to be automatically selected by default and added to the pay amount button without asking the customer to click on the amount to select.

How do we do this?If not with the form settings, with css I guess.

Thank you!

• This reply was modified 8 months, 1 week ago by emi.

Hi @emilena ,

I hope you are doing well.

I have attached the screenshot link below. Kindly check and confirm are talking about this kind of form.

Screenshot Link

It seems you are referring to the Tabular Layout feature. I have included the documentation link below so you can set it up:

Documentation for Tabular Layout

Additionally, please note that the option to automatically select the default amount is not included in the Tabular Layout.

Hope to hear from you soon.

Thanks

Hi @usamaazad99,

There is no Option like this for the free Version. We only have simple payment and donation. Donation form does not work, Displays blank page so I used the simple payment only.

I get it that it is the free Version and complex is possible only on paid, still how can we ask someone to pay if we can’t even add a product or Service Description on the form. It would be logical to have it near the amount to pay, there where it says select amount. Select amount for what I mean. We need to add product Description. Also, there is no way to add comma separator for thousands, for $. How can we do this? Amount hard to read for more 0’s. Could you make an Update to the Plugin in this matter, please?

Thank you

• This reply was modified 8 months, 1 week ago by emi.

Hi @emilena ,

I hope you are doing well.

Could you please provide more clarity on the issue you are encountering with the donation form? For a prompt resolution, please open a ticket on the WP Experts official website. We will connect with you directly to our technical team for quick assistance.

Regarding the Comma Separator feature, could you please share more details & Screenshot to better understand the issue? We assume you want this format: ($1,000, $10,000).

For the product or service description in Simple form, we currently do not offer this feature. However, we will submit a feature request for this to our business analyst team in the free version. They will assess the feasibility, and if possible within the free version, we will include this feature in an future sprint.

We look forward to hearing from you soon.

Thanks & Regards,
WP Experts Support Team

Hi @usamaazad99,

Yes, we need to have comma separator like this $2,000 instead of $2000.

Now it works only when you use USD instead of $ currency Symbol and only for predefined amounts. For other amounts where the Customer needs to Input amount, comma separator does not work. Also, for $ Symbol, does’t work at all. Can you correct this, please?

Thank you

Hi @emilena ,

I hope you are doing well,

Thanks for the clarification. We have escalated the issue to our business analyst team. We will try to include this feature in a future sprint.

Thanks