product designer iframe not opening

  • Hey there,

    Designer Shop Id is equal to my Shop Id on my website and localhost.
    Localhost has the theme twentysixteen activated but the designer iframe is opening and works completely fine, but not on my website (custom template).
    The icon is showing next to my shirts but after clicking on it nothing happens. They both are different accounts but same place created ‘www.spreadshirt.nl’ so there should not be any difference.

    https://www.impressivewear.nl/producten/

    Could you help me out?

    Thanks for your time.
    – Horo123

    https://www.ads-software.com/plugins/wp-spreadplugin/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    Hi,

    did you add the designer id in the given field, too? It doesn’t seem so, because the pencil is not shown next to the product images.

    Please check.

    Best
    Thimo

    Thread Starter horo123

    (@horo123)

    Hey,

    Oh my bad, I accidentally removed it while doing some testing.
    I’ve put it back in the wp-spreadplugin settings.

    https://www.impressivewear.nl/producten/

    Thanks for your time.
    – Horo123

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    could you please disable magnific popup and try again?

    Thread Starter horo123

    (@horo123)

    Hey,

    I’ve tried that but, unfortunately it still doesn’t work.

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    Are you using a separate jquery repo, maybe your theme? please disable or remove it and use default wordpress jquery. If you don’t know how/why, please contact me via email.

    Thread Starter horo123

    (@horo123)

    Yeah I’m using a separate jQuery repo. Just disabled but unfortunately still does not work.

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    it isn’t disabled ??

    Thread Starter horo123

    (@horo123)

    I’ve disabled and checked my self if it worked but it didn’t. I’m still developing the website so I needed the repo. But tomorrow ill temporarily disable the jquery repo for you to look in to it (after 16:00 europe time it’s disabled for sure)

    Plugin Author Thimo Grauerholz

    (@pr3ss-play)

    seeing it enabled ?? anyway, I don’t get why you’re using an outdated version of jquery if wordpress is providing a newer/recent one ??

Viewing 9 replies - 1 through 9 (of 9 total)
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