• Resolved Saket Jajodia

    (@dzire2dzine)


    I enter price inclusive of tax but the price it is displaying is excluding. When I am (admin) logged-in I can see the correct price being displaced but to everyone else it is displaying excluding tax price.

    This is my tax settings: https://snipboard.io/w6N5yx.jpg

    I tried to disable all plugin except WooCom and even change theme to Storefront but I am getting same problem.
    When I change setting to “I will enter prices exclusive of tax”, it display correctly.

    I tried everything I can think of.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Saket Jajodia

    (@dzire2dzine)

    I also just notcied it is not even showing the tax slab in checkout page.

    Website link: https://ssfurnishings.com/
    Country should India, can select any State.

    You have set “calculate tax based on customer billing address”.

    If I come to your site, it doesn’t know my billing adress until after I have shopped and I have entered my address on the checkout page, so it not possible to calculate tax for me until then.

    I expect you have test-shopped at your site, so your billing address will have been entered. You can see it in your user profile. So Woo knows your billing address and is able to show you the correct tax.

    What have you set for “default customer location” on the other setting screen. Try setting it to Geolocate. It may not always be right but should be helpful most of the time.

    However, if you sell to several different tax zones, it will be safer to show prices without tax and say to customers that tax will be added at checkout.

    You could get people to register first, but I think customers may not like to do that before they have decided to buy from you.

    Thread Starter Saket Jajodia

    (@dzire2dzine)

    Thanks alot, I had Default customer location as Geolocation and even tested it on my mobile but I was getting the same reduced pricing. Now I changed it to Shop base address. I was totally confused, it started allof a sudden.
    Anyways, thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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