Product Edit is gone
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Hello, I am having trouble editing my products, after the woocommerce update, it suddenly vanished and I cannot edit my products. Everything from editing the products are gone and I tried several solutions to fix this.
- I tried de-activating the plugins and re-activating it
- I tried clearing my cache
- I tried deugrading into woocommerce 6.2 then updating it again
I really don’t know what else to do.. Even though I download a swatch plugin, this does not even change in the editing of products.. Please help, thanks!
reference: https://prnt.sc/8SSKp_NjvBEs
The page I need help with: [log in to see the link]
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Hey there ??
Thanks for reaching out!
It looks like the Product edit page is not working as expected after a recent WooCommerce update, correct?
Does this happen for all products or only specific products? If the latter, are there any similarities with the products experiencing this issue, such as same product type, same product category, etc.
Please can you share the following with us here so that we can take a closer look:
- System Status Report: navigate to WooCommerce → Status. Select
Get system report
and thenCopy for support
. - Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.
Additionally, can you check the browser console on the Product edit page and see if there are any errors being displayed there?
Please share any errors with us here. Also, you can read more about using your browser console to identify errors here.
Cheers,
It is fine, all i had to do was install a plugin called Classic editor, I had checked other topics and stumbled across it. Thank you btw for the concern. It seems woocommerce update removed all the product edit and I couldnt do much of it.
Just in case, here is my system report
` WordPress Environment WordPress address (URL): https://soaptree-studio.at<br>Site address (URL): https://soaptree-studio.at<br>WC Version: 8.6.0<br>REST API Version: ?8.6.0<br>WC Blocks Version: ?11.8.0-dev<br>Action Scheduler Version: ?3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 512MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: de_DE<br>External object cache: – Server Environment Server Info: Apache/2.4.58 (Unix)<br>PHP Version: 8.3.2<br>PHP Post Max Size: 128MB<br>PHP Time Limit: 240<br>PHP Max Input Vars: 4000<br>cURL Version: 8.4.0<br>OpenSSL/3.0.10 SUHOSIN Installed: –<br>MySQL Version: 8.0.32<br>Max Upload Size: 128MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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InnoDB<br>lt8e_wotv_woo_track_info: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_chatlogs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_chattokens: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_form_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_formtokens: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_image_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_imagetokens: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_promptbase_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_prompttokens: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>lt8e_wpaicg_token_logs: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts amp_validated_url: 7<br>apifw_inv_templates: 1<br>attachment: 237<br>bc_x1379_op_type: 3<br>cartflows_flow: 1<br>cartflows_step: 2<br>custom_css: 1<br>customize_changeset: 2<br>elementor_library: 1<br>elementor-hf: 1<br>es_template: 2<br>fts: 1<br>getgenie_chat: 1<br>getgenie_history: 2<br>jp_img_sitemap: 1<br>jp_sitemap: 1<br>jp_sitemap_master: 1<br>language_switcher: 4<br>mailpoet_page: 1<br>nav_menu_item: 17<br>oembed_cache: 2<br>page: 28<br>pickup_location: 1<br>post: 4<br>product: 18<br>product_variation: 12<br>revision: 6<br>rm_content_editor: 1<br>shop_order: 4<br>subscribe-form: 1<br>user_registration: 1<br>wcpa_pt_forms: 2<br>wopb_builder: 1<br>wp_global_styles: 1<br>wp_navigation: 1<br>yaymail_template: 11 Security Secure connection (HTTPS): ?<br>Hide errors from visitors: ? 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Templates Overrides: – WooPayments Version: 7.2.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 214142455<br>Account ID: acct_1MOimjCRzLvT4ca4<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Not authorized<br>Apple Pay / Google Pay: Disabled<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Public Key Encryption: Disabled<br>Auth and Capture: Enabled<br>Documents: Enabled<br>Logging: Disabled Admin Enabled Features: activity panels<br>analytics<br>product block editor<br>coupons<br>core profiler<br>customer effort score tracks<br>import products task<br>experimental fashion sample products<br>shipping smart defaults<br>shipping setting tour<br>homescreen<br>marketing<br>mobile app banner<br>navigation<br>onboarding<br>onboarding tasks<br>product variation management<br>product virtual downloadable<br>product external affiliate<br>product grouped<br>product linked<br>remote inbox notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>beta-tester-slotfill-examples Daily Cron: ?Next scheduled: 2024-02-18 09:17:32 +01:00<br>Options: ?<br>Notes: 106<br>Onboarding: completed Action Scheduler Canceled: 18<br>Oldest: 2024-02-12 13:53:41 +0100<br>Newest: 2024-02-12 13:53:41 +0100 Complete: 4,206<br>Oldest: 2024-02-12 13:46:17 +0100<br>Newest: 2024-02-14 23:33:06 +0100 Failed: 3,713<br>Oldest: 2023-07-31 11:44:42 +0200<br>Newest: 2024-02-15 20:36:51 +0100 Pending: 6<br>Oldest: 2024-02-17 12:16:39 +0100<br>Newest: 2024-03-16 01:02:34 +0100 Status report information Generated at: 2024-02-17 12:16:14 +01:00<br>`
Hello soaptr33
I am glad to hear that you were able to find a solution.
However, the Classic Editor plugin serves a completely different purpose.
The original cause of the problem might be a plugin/code conflict that was coincidentally fixed by the Classic Editor plugin.I noticed that there are 47 active plugins on your site and one that stands out is WooCommerce Beta Tester. This plugin is used to test the features that are not released in the official stable version of WooCommerce.
These beta features may sometimes cause issues since they are still in the development phase.Could you please tell me if this plugin was installed intentionally for any purpose or if it was left active by mistake?
To make sure that the cause of the issue is found and it is fixed properly, I will recommend creating a Staging site. There we can perform further diagnosis without affecting the live site.
You can ask your host if they provide a Staging Site feature or you can use a plugin like WP Staging to set up a staging site.
Looking forward to your response. ??
Best regards.
- System Status Report: navigate to WooCommerce → Status. Select
- The topic ‘Product Edit is gone’ is closed to new replies.