• Resolved Spen

    (@spen)


    Hello all,

    The layout in the product editor has broken and it all floating to the right:

    https://pasteboard.co/Ht4H9c0wAjFi.png

    The status report is:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://meadowbrookproduce.co.uk
    Site address (URL): https://meadowbrookproduce.co.uk
    WC Version: 6.7.0
    REST API Version: ? 6.7.0
    WC Blocks Version: ? 7.8.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_GB
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.30
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1q-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.38-41-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.7.0
    WC Database Prefix: yuz_
    Total Database Size: 43.03MB
    Database Data Size: 36.63MB
    Database Index Size: 6.40MB
    yuz_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    yuz_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
    yuz_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    yuz_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_actionscheduler_actions: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
    yuz_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    yuz_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    yuz_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_options: Data: 5.28MB + Index: 0.19MB + Engine InnoDB
    yuz_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_pmxi_images: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_pmxi_imports: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    yuz_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_postmeta: Data: 4.52MB + Index: 0.64MB + Engine InnoDB
    yuz_posts: Data: 2.45MB + Index: 0.22MB + Engine InnoDB
    yuz_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    yuz_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_revslider_sliders: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    yuz_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_sgpb_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_sgpb_subscription_error_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_usermeta: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    yuz_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    yuz_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    yuz_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    yuz_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    yuz_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    yuz_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    yuz_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    yuz_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wdr_order_item_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    yuz_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
    yuz_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wffilemods: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
    yuz_wfhits: Data: 0.13MB + Index: 0.05MB + Engine InnoDB
    yuz_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    yuz_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    yuz_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wflogins: Data: 0.41MB + Index: 0.13MB + Engine InnoDB
    yuz_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    yuz_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wfnotifications: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    yuz_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    yuz_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    yuz_wfstatus: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
    yuz_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wpml_mails: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    yuz_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    yuz_wsal_metadata: Data: 2.02MB + Index: 3.03MB + Engine InnoDB
    yuz_wsal_occurrences: Data: 1.23MB + Index: 0.09MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 194
    cs_footer: 1
    cs_global_block: 2
    cs_header: 1
    cs_template: 7
    custom_css: 1
    customize_changeset: 1
    nav_menu_item: 18
    page: 34
    pisol_location: 3
    popupbuilder: 1
    post: 4
    product: 63
    product_variation: 50
    revision: 423
    seedprod: 2
    shop_order: 53
    wp_block: 1
    wp_global_styles: 1
    wpcf7_contact_form: 1
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (21) ###
    
    WooCommerce Rms: by Rms – 1.3
    Contact Form 7: by Takayuki Miyoshi – 5.6.1
    GDPR Cookie Consent: by WebToffee – 2.1.2
    Disable Comments: by WPDeveloper – 2.3.6
    Dojo for WooCommerce: by Dojo – 1.0.5
    Min Purchase Amount for Delivery order Pro (Addon plugin): by PI Websolution – 1.0.6.7
    PI WooCommerce order date time and type PRO: by PI Websolution – 3.3.9.14
    One Click Accessibility: by One Click Accessibility – 2.0.3
    Slider Revolution: by ThemePunch – 6.5.25
    Google Analytics: by Themeco – 3.0.2
    White Label: by Themeco – 2.0.4
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.14
    
    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.9.3
    Booster for WooCommerce: by Pluggabl LLC – 5.6.1
    WooCommerce Payments: by Automattic – 4.4.0
    WooCommerce: by Automattic – 6.7.0
    Wordfence Security: by Wordfence – 7.5.11
    WP Activity Log for WooCommerce: by WP White Security – 1.4.4
    WP Mail Logging: by Wysija – 1.10.4
    WP Maintenance Mode & Coming Soon: by Themeisle – 2.4.6
    WP Activity Log: by WP White Security – 4.4.2.1
    
    ### Inactive Plugins (5) ###
    
    Popup Builder: by Sygnoos – 4.1.12
    Shipping option for DTT plugin: by PI Websolution – 1.0.1
    SiteGround Optimizer: by SiteGround – 7.2.0
    Woo Discount Rules: by Flycart – 2.4.3
    Woo Discount Rules PRO 2.0: by Flycart Technologies LLP – 2.3.2
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #3442 - /shop/
    Basket: #2437 - /basket/
    Checkout: #2439 - /checkout/
    My account: #2441 - /my-account/
    Terms and conditions: #2038 - /privacy-policy/
    
    ### Theme ###
    
    Name: Twenty Twenty-Two
    Version: 1.2
    Author URL: https://en-gb.www.ads-software.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
    personally we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-07-22 17:11:48 +01:00
    Options: ?
    Notes: 89
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 4.4.0
    Connected to WPCOM: No
    Blog ID: -
    Account ID: -
    
    ### Action Scheduler ###
    
    Complete: 69
    Oldest: 2022-06-21 09:51:49 +0100
    Newest: 2022-07-21 15:17:55 +0100
    
    Pending: 1
    Oldest: 2022-07-22 11:46:34 +0100
    Newest: 2022-07-22 11:46:34 +0100
    
    ### Status report information ###
    
    Generated at: 2022-07-21 18:18:58 +01:00
    

    ——

    Any idea what is causing this?

    Thanks :-}

    Spencer

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @spen

    Thank you for reaching out!

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Check if this resolves the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing the conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    • First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    • Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community, and it allows you to disable plugins without affecting your current site visitors.
    • Let us know how this goes.

    Thread Starter Spen

    (@spen)

    Hi @nawaz0705

    Thanks for getting back.

    I have followed the steps you suggested but there have not been a change, unfortunately.

    Do you have any other suggestions? The CMS has been stripped right down.

    Thanks!

    Spen

    Mirko P.

    (@rainfallnixfig)

    Hi @spen,

    Hover your mouse pointer over to Product Data, click the left button and hold then move the panel to the left like I’m doing in this screencast.


    Full Size Gif: https://i.imgur.com/AQBCZIG.gif

    Hope this works for you!

    Thread Starter Spen

    (@spen)

    HI @rainfallnixfig,

    Thanks for getting back to me with the video.

    This is quite the problem. All of the regular panels that normally sit on the left i.e. the editor, product data etc. have been squashed over to the right.

    Please see the linked image. I haven’t encountered this before. All of the other plugins are still off and Storefront activated.

    https://pasteboard.co/8FmAxfBWVoOu.png

    Strange isn’t it? Do you have any other suggestions as we cannot inout any new products.

    Cheers!

    Spencer

    Mirko P.

    (@rainfallnixfig)

    Hi Spencer,

    I’m not sure what’s the reason the panels have been squashed over to the right but what I’d suggest is disabling all plugins and activating only WooCommerce.

    Then, go back to the product page and drag & drop the tabs from the sidebar to the left/center of the page as shown in my screencast.

    Let us know how it goes.

    Mirko P.

    (@rainfallnixfig)

    Hi @spen,

    Following up on my previous response. If the problem persists after you go through the steps shared above, please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
    ?
    Please include a link to this forum thread, so that we can keep track of what’s already been done.
    ?
    We will be able to help you further there.

    Best regards.

    Thread Starter Spen

    (@spen)

    Hi @rainfallnixfig

    Thanks for getting back.

    This is happening with the other plugins switched off and Storefront activated, which is what makes it so weird. The site is bare bones now: Storefront and Woo.

    I will follow your advice and seek support via My Account.

    Thanks!

    Spencer

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Product editor layout askew’ is closed to new replies.